Prompt Care
Urgent Care • Aberdeen, WA • Since 1897
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Harbor Regional Health (HRH) is a nonprofit regional health system based in Aberdeen, WA, serving Grays Harbor and Pacific Counties. Its offerings include Harbor Regional Health Community Hospital plus family medicine clinics in Aberdeen, Hoquiam, and Montesano, along with orthopedics, OB/GYN, pediatrics, internal medicine, urology, cardiology, gastroenterology, rehabilitation, and diagnostic imaging (hospital and Basich Blvd imaging center). HRH operates Prompt Care (urgent care) services and supports 28 health services across its system. Key facts: founded 1897, 139 employees (up 4.1% YoY), annual revenue ~$19.8M, contact: 360-532-8330 or 866-537-2778. Headquarters and primary address: 915 Anderson Drive, Aberdeen, WA 98520. Aliases include Grays Harbor Community Hospital and Harbor Regional Health.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Please call ahead to confirm eligibility and whether your insurance is accepted at Prompt Care; if not accepted you will be referred to Emergency Department.
Insurance ( contracted plans), self-pay
Languages Spoken
FAQs
Do I need an appointment for Prompt Care?
Walk-ins accepted; no appointment needed.
What if my insurance is not accepted?
You will be referred to the Emergency Department; call ahead to confirm coverage.
Need your Prompt Care Medical Records?
The only way to get immediate copies of your records is in-person at the Hoquiam Clinic, 815 K St., Hoquiam, WA 98550. You can also request in person at any Family Medicine Clinic and records can be sent to that location, typically within 48 hours.
Social Media
Photos
Photos published by Prompt Care showing the urgent care practice in Aberdeen, WA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.8 out of 5 stars (63 reviews)
Patients praise
- Professional and attentive care from some providers and staff
- Efficient and kind treatment for some patients and their children
Common complaints
- Inconsistent quality of care and staff attitude
- Difficulties with follow-up and receiving test results in a timely manner
"Prompt care is not good. Sometimes they are nice and others times mostly rude and dont care."
- Birdeye user review"Personalized professional care. Rachel is phenomenal and the rest of the staff made me feel like I was their only patient."
- Birdeye user review"While the initial care and time spent in the clinic was pleasant, getting any follow up has been near impossible."
- Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Coastal Infusion Services, a PromptCare Company, Opens New Location in Hattiesburg, Mississippi - PromptCare - Feb 24, 2026
- PromptCare Opens New Infusion Suite in Boston - PromptCare - Nov 5, 2025
- New walk-in GP centre to open in Aberdeen later this month | Aberdeen Live - Jun 10, 2026
- Alicia Unger - Jun 11, 2026
- Aberdeen to get new GP walk-in service - Aberdeen Business News - Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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