Frequently asked questions.

Start from the directory on the homepage and filter by city and state, or browse the city index if you would rather scan alphabetically. Some cities share a name across states, so select a state in the directory to narrow your results. There is no account and no sign-in.

Roughly 92,000 clinic profiles across 1,711 US cities and all 50 states plus DC. Coverage is uneven: large metros have hundreds of listings and small towns may have only a handful, because we can only list clinics that publish enough public information to build a profile from.

Most often because the clinic has little or no public web presence for us to index, or it lists itself under a name or specialty different from the one you searched. Try searching the street name or the parent group instead. If the clinic genuinely is missing, you can ask us to add it.

We categorise into 25 broad specialties, from primary care and urgent care through dentistry, dermatology, physical therapy and behavioural health. A clinic offering something narrower will usually sit under its closest parent category, with the specific services listed on its own profile.

Yes, entirely, and there is nothing to sign up for. We do not charge patients, and clinics do not pay to be listed or to rank higher in results.

Publicly available sources: the clinic's own website, public business listings, and public review platforms. Each profile shows the date the underlying information was last gathered when that date is available.

It reflects the last time we indexed that clinic, which is shown on the profile. Hours, accepted insurance and staff change more often than we re-index, so treat everything here as a starting point and confirm the details that matter with the clinic before you travel or book.

No, not independently. We organise and cross-reference public information; we do not audit credentials, licences, or the accuracy of a clinic's own claims about itself.

Because the clinic published less. A practice with a detailed services page, staff bios and posted hours produces a fuller profile than one with a single-page site and a phone number. We would rather leave a field out than guess at it.

Email team@clinsight.ai with the profile URL, the field that is wrong, and a link to a clinic-owned page showing the correct value. Corrections backed by a source we can check are applied at the next update. There is no charge for this.

From public review platforms, not from reviews left on this site. You cannot leave a review here. Where a clinic has ratings on more than one platform, the profile shows a combined figure weighted by how many reviews each platform contributed.

Recurring themes summarised from the text of public reviews, so you can see what comes up repeatedly rather than reading hundreds of individual reviews. They are a summary of what reviewers said, not our assessment of the clinic.

Different platforms sample different reviewers over different time periods, and we combine several sources rather than mirroring one. Our figure also reflects the last time we indexed the clinic. If you need the current number from a specific platform, check that platform directly.

Because we found too few public reviews to report anything meaningful. A missing rating means we have no data, not that the clinic is poorly rated. New practices in particular often have none.

No. We do not sell placement, ratings, or review removal. A clinic can ask us to correct a factual error and can point out a review summary that misrepresents its source, and we will check it against the underlying reviews.

Yes, where clinics publish which plans they accept. Treat it as a shortlist rather than confirmation: coverage depends on your specific plan, the provider you see and the service you need, and none of that is visible to us.

No. Network participation changes, often mid-year, and varies by individual provider inside the same practice. Confirm with both the clinic and your insurer before your appointment. This is the single most common reason people get an unexpected bill.

Only where a clinic publishes them, which is uncommon. Where a profile shows pricing, payment options or a financing offer, it is reproduced from the clinic's own published material and may be out of date.

Many profiles list payment options including self-pay, cash prices and financing where the clinic publishes them. If cost is the deciding factor, call and ask for the self-pay rate directly; practices frequently quote a lower figure than the billed rate.

No. Booking links on a profile take you to the clinic's own booking system, and the phone number dials the clinic. We do not handle scheduling, take deposits, or see your appointment, so we cannot look up, change or cancel one.

That the clinic treats your condition, that it accepts your plan for that specific service, that the provider you want is taking new patients, and what the visit will cost if it turns out not to be covered. Ask about a referral requirement too, since many specialists need one.

The clinic has probably changed it since we indexed the profile. Try its website directly, and send us the profile URL at team@clinsight.ai so we can correct it.

No. Nothing on this site is medical advice, and we cannot tell you which clinic or treatment is right for you. If you have a medical emergency, call 911 or go to your nearest emergency department.

Email team@clinsight.ai with the clinic name, address and website. Listing is free. The main thing that determines how complete your profile looks is how much your own site publishes: services, hours, accepted insurance, languages and staff.

Email team@clinsight.ai from an address at the clinic's domain, with the profile URL and the changes you want. We apply updates that are supported by a clinic-owned source. There is no fee, and no upsell attached to it.

No. Ordering is based on the data, primarily review volume and rating, and there is no paid placement in the directory. We would rather the rankings stay worth reading.

Email team@clinsight.ai from an address at the clinic's domain and we will remove the profile. We will also remove listings for practices that have closed if you tell us.