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Mercy Clinic Primary Care clinic

Mercy Clinic Primary Care

Preventative Medicine • Ada, OK • Since 1886

3.0/5(585 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Mercy is a large nonprofit Catholic healthcare system founded in 1886, headquartered in Chesterfield, Missouri. It operates a broad network across the U.S. with more than 40,000 employees and 40+ acute care and specialty hospitals, plus over 2,400 physicians and 700+ outpatient clinics. Mercy’s services span general hospital care, primary care, and specialty clinics across Arkansas, Kansas, Missouri, and Oklahoma, supported by a broad nationwide and international footprint. If you’re specifically looking for Mercy Clinic Primary Care in Ada, OK, this page confirms Mercy’s broader organizational presence but does not provide Ada-specific clinic details. For Ada, you’d typically search Mercy’s local clinics or contact Mercy’s Ada/Ada-area primary care providers directly.

Services Offered

  • Primary care
  • Allergy testing
  • In-house lab services
  • Flu shots and other immunizations
  • Minor surgeries (pediatric and adult)
  • Bone density screening
  • Stress testing
  • Endoscopy
  • School and sports physicals
  • Electronic referrals to Tobacco Free Mercy program

Insurance & Payment

  • Medicare
  • Medicaid
  • CHIP
  • private insurance (varies by plan)

Not explicitly listed; NHSC site information implies acceptance of insured patients and financial assistance for uninsured/underinsured.

Cash, Credit/Debit, Financial assistance available

Languages Spoken

  • English

FAQs

What services are offered at Ada Primary Care?

A full range of health care services for children and adults, including evaluations, treatment of minor illnesses and injuries, allergy testing, in-house lab services, immunizations (flu shots), minor surgeries, bone density screening, stress testing, endoscopy, school and sports physicals, and electronic referrals to the Tobacco Free Mercy program.

Is the clinic an NHSC site?

Yes, Mercy Clinic Ada Primary Care is listed as an NHSC site.

Do you offer financial assistance for patients who qualify?

Yes, there is a NHSC Services Financial Assistance program and discounted fees for patients who qualify.

Do you accept Medicare/Medicaid/CHIP?

Yes, the clinic accepts Medicare, Medicaid and CHIP.

How can I schedule an appointment online?

The page references online scheduling options available through Mercy's systems (e.g., first-available scheduling and online scheduling).

Awards & Accreditations

  • NHSC site accreditation
  • NHSC Service Financial Assistance programs (as described)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Mercy Clinic Primary Care - Ada): 2.9 out of 5 stars (13 reviews)
  • Birdeye (Mercy Clinic Primary Care - Ada, Suite A): 4.2 out of 5 stars (9 reviews)
  • Facebook: 92% recommend (11 reviews)
  • CMS HCAHPS (Mercy Hospital Ada): 3 out of 5 stars (563 patient surveys)

Patients praise

  • Knowledgeable and efficient care providers
  • Specific praise for individual doctors like Dr. Audra Cook
  • Helpful and welcoming staff reported by some patients
  • Good communication with certain physicians

Common complaints

  • Perceived poor bedside manner from some staff
  • Concerns regarding scheduling flexibility and appointment policies
  • Complaints about billing department responsiveness and process issues
  • Perceived lack of attentiveness from medical staff in certain instances

"Dr. Cook is thorough, personable and wonderful. She explains things to you as she does them and treatments. She doesn't mind staying to answer questions and you don't feel uncomfortable or rushed while in her office. Her staff is also wonderful."

- Yellow Pages Customer Review

"They are horrible and there is no accommodation from them. I live 45 min away from them and was a little late and they refused to see me even though I called and made them aware... the waiting room was completely empty."

- Birdeye Patient Review

"Had knee surgery there. Nurses and doctors were great, billing department was a nightmare. Won’t return calls, won’t submit money you’ve paid to insurance, just an all out nightmare."

- FindRehabCenters.org Patient Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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