Primary Care Clinic at CSS
Primary Care • Akron, OH • Since 1988
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Primary Care Clinic at Community Support Services (CSS) Akron - CSS Akron is a nonprofit in mental health care, founded in 1988 and based in Akron, Ohio. - It operates a primary care clinic alongside its behavioral health services, emphasizing integrated care to support both physical and mental health. - Key facts: 77 employees, annual revenue around $3.7M; services for individuals with severe mental illness in Summit County and Northeast Ohio. - Contact: recovery@cssbh.org or phone numbers listed on their site. Main HQ: 150 Cross St, Akron, OH 44311. - Website: cssbh.org.
Services Offered
Insurance & Payment
Sliding scale fee structure available for uninsured individuals to access primary care services
Languages Spoken
Not published.
Pricing
FAQs
What is the Primary Care Clinic?
A Federally Qualified Health Center Look-Alike providing health care services to the greater Akron community.
What services are offered?
Wellness checks, routine medical appointments, chronic illness management, women’s health, diabetic screenings, specialist care coordination, HIV screenings, dental clinic, podiatry, and more.
What services are provided?
Chronic illness management, Women’s health, Diabetic screenings, Specialist care coordination, HIV screenings, and other primary care services.
Awards & Accreditations
Photos
Photos published by Primary Care Clinic at CSS showing the primary care practice in Akron, OH.
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com: 2.25/5 (61 reviews)
- Facebook: 72% recommend (21 reviews)
Patients praise
- Some positive experiences with specific therapists or caseworkers
- Recognition of the organization's role as a community safety net for those with severe mental illness
Common complaints
- Dissatisfaction with specific medical and clinical staff performance
- Reports of unprofessional behavior, including rude receptionists and staff gossip
- Concerns regarding medication management and prescribing practices
- Difficulties with case management and patient communication
"Extremely rude receptionists. I checked in for an appointment and was late so figured I could reschedule... the receptionist with red hair and glasses decided to talk about me right Infront of me where I could hear her to another staff member."
- Rehab.com/LocalityBiz review"[The therapist] is amazing compared to some of these other clown people working here... Then I was switched to someone that was basically a student worker... After that I got switched to [someone] and she didn't have any knowledge whatsoever about prescribing medication."
- Rehab.com/LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- I Promise HealthQuarters - Axess Family Services, Inc. - Oct 15, 2025
- I PROMISE Healthquarters – Coleman Health Services - Dec 4, 2025
- At Akron’s Art of Recovery, artists turn creativity into coping - Signal Akron - Mar 23, 2026
- Laura Villwock - Jun 19, 2026
- Sybil C. Sims, NP - Nurse Practitioner in Barberton, OH - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
Other primary care clinics in Akron
Comparing your options?
See other primary care clinics in Akron, or search the full directory by insurance, ratings, and more.
