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Alameda, CA Family Doctors - Sutter Health clinic

Alameda, CA Family Doctors - Sutter Health

Primary Care • Alameda, CA

4.9/5(1,419 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Here’s a concise summary tailored to your query “Alameda, CA Family Doctors - Sutter Health Alameda”: - Organization: Sutter East Bay Medical Group (SEBMG), a multi-specialty group and part of Sutter Health. - Focus: Offers primary care services (family medicine, internal medicine), along with specialty care and hospital-based services across the East Bay. - Location relevance: Headquarters in Oakland with a Berkeley office; SEBMG is part of the Sutter Health network serving Alameda County communities, including Alameda and nearby areas. - Services for primary care: Family medicine and internal medicine tracks for adults and children, plus access to urgent care and hospitalist services when needed. - Careers/opportunities: Active recruitment with physician opportunities listed under Sutter Health – SEBMF (link provided in the official careers page). - Contact/locations: Two offices in the United States (Oakland HQ at 350 Hawthorne Ave, Oakland, CA 94609, and a Berkeley area location). While Alameda-specific office details aren’t listed, SEBMG operates within the Bay Area network and serves Alameda County. - Check SEBMG’s official physician opportunities page for Alameda-area primary care physicians. - Use Sutter Health’s physician finder to locate family doctors in Alameda or nearby Oakland/Berkeley clinics. - Verify each doctor’s location, languages spoken, and appointment availability.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Sutter Health Official Site (Dr. Ella Khan): 5/5 (393 reviews)
  • Sutter Health Official Site (Dr. Katrina R Koslov): 4.9/5 (520 reviews)
  • Sutter Health Official Site (Dr. Aditi J Shastri): 4.9/5 (245 reviews)
  • Sutter Health Official Site (Dr. Elaine D. Lee): 4.9/5 (261 reviews)

Patients praise

  • Some individual doctors are described as tentative and caring by patients even when the organization is criticized

Common complaints

  • Difficulties with billing departments, including overcharges and lack of transparency
  • Challenges navigating the complaint and grievance process
  • Reports of inefficient or rude administrative and support staff
  • Difficulties with appointment scheduling and long wait times
  • Frustrations with the online patient portal's limitations

"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."

- Better Business Bureau review of Sutter Health

"an inadequate grievance and complaint process. When you are able to contact a patient advocate by leaving a phone message and receiving a return call, it’s only after days of playing phone tag that you speak to a rude and annoyed human being."

- Trustpilot review of Sutter Health

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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