OrthoNY
Physical Therapy • Albany, NY • 1 (Albany center) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
OrthoNY offers comprehensive physical therapy services in Albany, NY as part of its orthopedic and pain-management care. With 15 offices in the region, their team includes physical therapists and a broad mix of orthopedic specialists focused on restoring mobility and reducing pain after injuries or conditions. The Albany location is part of a private, multi-location medical practice headquartered in Albany, NY, employing about 137 staff and serving as a local hub for orthopedics, sports medicine, and related therapies.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Is direct access to physical therapy available without a physician referral?
In many cases, patients can begin physical therapy without a physician referral, depending on their insurance plan.
Do all insurance providers require a referral or prescription for physical therapy?
Some insurance providers require a referral or prescription from a primary care physician, orthopedic surgeon, or specialist.
Can OrthoNY Albany help determine if a referral is needed based on insurance coverage?
The administrative staff at OrthoNY Albany can help each patient determine whether they need a referral based on their insurance coverage.
What insurance carriers does OrthoNY Albany work with?
We work with a range of carriers and can assist in verifying benefits, obtaining pre-authorizations, and handling necessary documentation.
Is physical therapy at the Albany location covered by insurance?
Yes, physical therapy services at OrthoNY are covered by most major insurance providers.
What types of plans are accepted and how are costs handled?
We accept a broad range of plans, including private insurance, Medicare, workers’ compensation, and no-fault insurance. Our staff can verify benefits and provide a breakdown of any expected out-of-pocket costs.
Is pre-authorization or a referral required, and can OrthoNY assist with paperwork?
If pre-authorization or a referral is required, OrthoNY can help coordinate the necessary paperwork and communicate with providers.
What should patients do to understand their insurance coverage for PT visits per year?
Patients are encouraged to contact their insurance company to ask about coverage for physical therapy services, including how many visits are included per year and any cost-sharing requirements.
Does OrthoNY offer self-pay options for uninsured or high-deductible plans?
Yes, for patients with a high-deductible plan or who are uninsured, OrthoNY offers self-pay options and flexible payment arrangements.
Photos
Photos published by OrthoNY showing the physical therapy practice in Albany, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 1.0 star (Healthgrades) (1 per listing page)
- WebMD: Not explicitly aggregated, but includes negative written reviews (2 reviews)
- Vitals.com: Not explicitly aggregated, but includes negative written reviews (1 review)
Patients praise
- Professional and clean facility environment
- Effective and attentive physical therapy care from specific providers
- Successful recovery outcomes for some patients
- Helpful and knowledgeable individual physical therapists
Common complaints
- Long wait times
- Difficult scheduling process
- Perceived indifference or dismissiveness from some providers
- Unfriendly staff interactions
- General feeling of a high-volume, transactional environment
"Dismissive. Unhelpful. Whole facility is Toxic. After getting treatment there for a few years. Finally was forced out by a nurse practitioner that's Toxic and argues with patients."
- Vitals.com"Erin provided attentive and appropriate PT for my shoulder surgery recovery. The exercises provided and guidance have led to my full recovery. Erin and the team at OrthoNY PT are excellent and recommended for PT needs."
- OrthoNY Official Website"They run it like a finely tuned factory. Get them in and get them out fast. Great doctors and nurse pa's. if you like speed medicine"
- HealthgradesSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Physical Therapy in Albany, NY - OrthoNY - Oct 2, 2025
- Orthopedic Physical Therapy in Albany, NY - OrthoNY - Oct 1, 2025
- Physical Therapy & Orthopedic Rehab Centers in NY - OrthoNY - Sep 30, 2025
- Orthopedic Locations - PT, Surgery, & Imaging Centers - OrthoNY - Sep 30, 2025
- Robert Ghizzoni, PT - Physical Therapist | OrthoNY - Sep 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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