Phoebe Putney Health System
Primary Care • Albany, GA • Since 1911
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Phoebe Putney Health System is a nonprofit health system serving Southwest Georgia (Albany area) with more than 4,300 employees and about 956 staff locally. It operates three hospitals plus clinics, offering services across primary care, women’s and children’s, orthopedics, heart and vascular, cancer care, gastroenterology, bariatrics, emergency/trauma, and urgent care. Founded in 1911, it emphasizes patient comfort, innovative treatments, quality outcomes, and strong patient experiences. Main contact: 1-229-312-1000. Website: phoebehealth.com.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Phoebe Putney Health System showing the primary care practice in Albany, GA.
What Patients Say
Overall sentiment across review platforms: mixed
- SolvHealth: 1.0/5.0 (1 review)
- Birdeye (Phoebe North Campus): 2.6/5.0 (43 reviews)
- MedicalRecords.com: 2.1/5.0 (140 reviews)
- Medicare.gov: 59% gave a 9 or 10 rating (N/A (Medicare Data))
- US News & World Report: 83% overall satisfaction (N/A (US News Data))
- Leapfrog Group: 79% overall facility rating; 70% willingness to recommend (N/A (Leapfrog Data))
Patients praise
- some praise for ER nurses
- courteous service in specific departments like billing
- positive experiences with individual doctors and nurses reported by some patients
Common complaints
- unprofessional and rude staff behavior
- perceived lack of care and responsiveness in critical situations
- concerns about facility cleanliness and quality of care in the ER
- frustration with billing and administrative processes
"Worse than the typical corporate America treatment... Rude staff members... Passing the buck... Lying to family members... Dodging questions to legal caregivers... Putting family members on hold for lengthy periods of time... Unwilling to help... A totally upsetting experience!"
- MedicalRecords.com"Awful experience for me. ER nurses were great. Doctor was another story. Totally hateful, unprofessional person. The ER is NASTY."
- Yelp"The service I receive is very courteous and helpful. The food is awesome! Would definitely recommend this business."
- Birdeye (Phoebe North Campus)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Phoebe Hospitals Have $2.5 Billion Economic Impact - Phoebe Putney Health System - Mar 2, 2026
- Phoebe Releases Community Health Needs Assessment with Shared Priorities Across All Three Hospitals - Phoebe Putney Health System - Dec 16, 2025
- Phoebe Putney Memorial Hospital Ranked #2 Among Georgia’s Top Large Hospitals by Georgia Trend - Phoebe Putney Health System - Dec 10, 2025
- Phoebe Putney Memorial Hospital Again Named A Best of Georgia Winner - Phoebe Putney Health System - Dec 17, 2025
- Phoebe Simulation & Innovation Center Earns National Accreditation - Phoebe Putney Health System - Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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