Geriatrics - BJC Healthcare
Geriatrics • Alton, IL • Multiple locations including Alton, Festus, Missouri Baptist Medical Center, Northwest HealthCare, Sunset Hills locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
- BJC HealthCare is a nonprofit health system based in St. Louis, Missouri, now operating as BJC Health System after merging with Saint Luke’s Health System (completed Jan 1, 2024). It includes multiple facilities and services across hospitals and outpatient care. - For geriatrics in the Alton area, the page confirms BJC’s broad hospital and primary/emergency care network but does not list Alton-specific geriatric programs. BJC operates 28+ hospitals and offers patient-centered care, including primary, virtual, and emergency services, with a focus on comprehensive health services across the region. - Key contacts: main phone numbers available, and headquarters in St. Louis. No explicit Alton geriatric program details are provided in the highlights. - Check BJC’s website search for “geriatrics” or “Alton” locations. - Contact BJC Patient Services or the listed main lines to confirm local geriatric clinics or Saint Luke’s/Barnes-Jewish affiliated geriatric programs in or near Alton.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Geriatrics - BJC Healthcare showing the geriatrics practice in Alton, IL.
What Patients Say
Overall sentiment across review platforms: positive
- Various hospital quality and patient experience report cards (e.g., U.S. News, Healthgrades, Illinois Hospital Report Card): Patients frequently report a high willingness to recommend the hospital (often cited around 75-88%) (342 total survey responses referenced in specific data snapshots)
Patients praise
- Generally high patient experience ratings, frequently exceeding national and state averages
- Recognition for compassionate and responsive care, including an Outstanding Patient Experience Award
- Helpful and friendly staff noted in hospital settings
- Focus on supportive and engaging environments in rehabilitation settings
Common complaints
- Issues with billing processes and insurance coding errors
- Reports of unprofessional, rude, or unaccommodating staff communication
- Frustration regarding physician turnover and appointment cancellations
"Great staff, very helpful and friendly staff. Leadership is WONDERFUL. Patient load not overwhelming. Surgeons are mostly easy to work with."
- Vivian Health user review"High turnover, ineptitude with billing. ... They just want your money, so they code a routine yearly checkup as something with a diagnosis so that they can bill you - and then are rude about fixing it."
- LocalityBiz user review regarding a BJC medical practice in AltonSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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