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UPMC Children's Community Pediatrics clinic

UPMC Children's Community Pediatrics

Pediatrics • Altoona, PA • 1 location in Altoona locations

2.2/5(976 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

UPMC Children's Community Pediatrics in Altoona, Pennsylvania provides pediatric primary care including well-child visits, sports physicals, newborn care, and chronic care management. The practice functions as a Primary Care Medical Home, offering in-person and telemedicine visits, care coordination, behavioral health services, and online scheduling through a patient portal.

Services Offered

  • Pediatrics
  • Primary Care
  • Well-child visits
  • Sports physicals
  • Newborn care
  • Chronic care management
  • Care coordination
  • Online scheduling
  • Telemedicine
  • In-person visits
  • Express Care
  • Patient Portal
  • Medical home services
  • Coordination of care
  • Community-based pediatric care
  • Behavioral health (related services)
  • Lactation consulting (from related services)
  • Newborn services (from related services)

Team

  • Mohamed Azad, MD - Provider
  • Kerry Baker, DO - Provider
  • Apryl Shiffler, DNP, CRNP - Provider
  • Mary Tran, PA-C - Provider

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Appointment and Office Hours

Monday – Friday: 8 a.m. to 4:30 p.m. Phone Hours: Monday – Friday from 8 a.m. to 4:30 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS data / Momentary Labs: 2 out of 5 stars (overall hospital experience) (799 patient surveys)
  • TrustReviewers.com: 2.4 out of 5 stars (115 reviews)
  • Birdeye (UPMC Altoona Family Physicians): mixed/generally negative sentiment expressed in qualitative comments (62 reviews)
  • UPMC Provider Portal: Generally high (4.6 to 4.8 out of 5 stars for individual providers) (Varies by provider (e.g., 62–119 ratings per provider))

Patients praise

  • high satisfaction ratings for specific pediatric providers at UPMC CCP Altoona
  • acknowledgment of friendly office staff and residents by some patients
  • professional and compassionate care reported for specific individual providers

Common complaints

  • perceived poor doctor-patient communication and bedside manner
  • dissatisfaction with testing/diagnostic outcomes and perceived lack of answers
  • frustrating technical issues with patient portals and care coordination
  • reports of unprofessional staff behavior
  • low overall hospital patient experience ratings regarding quietness, cleanliness, and responsiveness

"This hospital is terrible. Went in with chest pains. Not only was the doctor rushing out the room while he was telling me my results, he said “why you’re having these chest pains?, I don’t know.”"

- TrustReviewers.com

"I was medically gaslit the entire time, to the point that I was afraid to ever trust a doctor again. And speaking of doctors, I never saw an actual MD here, only residents."

- Birdeye

"Dr. Baker is incredible. She took great care of my daughter. Would recommend her to anyone!"

- UPMC Provider Portal

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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