Andover Eye
Ophthalmology • Andover, MA • Since 1974
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Andover Eye: Home – Summary - What it is: Andover Eye Associates (AEA) is an ophthalmology practice offering comprehensive eye care, including cataract surgery, glaucoma management, retina services, dry eye treatment, neuro-ophthalmology, myopia management, and clinical research opportunities. - Location: Andover, Massachusetts. - Contact: 978-475-0705. Founded in 1974; operates as a self-owned Research Services company with about 6 employees; headquarters in Andover, MA; alias AEA; LinkedIn: linkedin.com/company/andover-eye. - Primary focus: Clinical eye care and related ophthalmic services, with opportunities for clinical research.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Commitments
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business: 4.5/5 (224)
- Yelp / Yahoo Local / TrustReviewers: 2.7/5 to 3.0/5 (11 to 36)
Patients praise
- Highly skilled and thorough physicians, particularly Dr. Terry Chin
- Courteous and helpful staff in the optical shop/frame center
- Comprehensive and professional eye care services
- Clean, well-organized, and accessible office facility
- Effective handling of urgent eye care needs
Common complaints
- Long wait times for appointments
- Concerns regarding front desk professionalism and communication
- Issues with scheduling and appointment cancellations
- Occasional billing or fee-related complaints
"Highly skilled team of Ophthalmologists and optometrists who are also innovators and researchers in eye health. Dr. Terry Chin saved my vision by recommending a renowned retinal surgeon when I..."
- Carole R. (Yahoo Local/Yelp)"I really appreciate Dr Chin's service...However, I have to leave a 1 star review as I don't appreciate the help I've received from the front desk. The conversations I've had with them, have always portrayed a sense of entitlement."
- TrustReviewers.com ReviewerSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Andover Eye Associates Announces 1,638 Data Breach - EKSM - Feb 18, 2026
- Massachusetts ophthalmology practice suffers data incident - Becker’s ASC - Jan 14, 2026
- A Vision for the Future: Andover Family Optometry Celebrates Grand Opening at Heritage at Andover - The Heritage - Aug 14, 2025
- Eyes Down support group launches for people with sight loss | Andover Advertiser - May 25, 2026
- New Monthly Meet-Up for Visually Impaired People Launches in Andover – Love Andover & 95.9FM Andover Radio - May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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