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University Health & Counseling clinic

University Health & Counseling

Urgent Care • Ann Arbor, MI • Since 2015 • 1 main UHC location (University Health Service, Michigan Union) locations

2.4/5(114 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- CAPS in Action (CIA) is a student-led, CAPS-supported mental health outreach group at the University of Michigan, aimed at fostering a holistically healthy campus culture. It is facilitated by CAPS professionals and focuses on implementing mental health outreach initiatives. - Organization details: Mental Health Care, partnership type, headquartered in Ann Arbor, MI, founded in 2015. Linked to University Health & Counseling (uhc.umich.edu). - Contacts: general inquiries via caps-uofm@umich.edu or contactuhc@med.umich.edu; phone numbers include 734-764-8320, 734-936-5900, 734-936-3063. - Workforce: 6 employees (1–10 range), with leadership including Disha Sankholkar (Director), Anika Deshpande (Director), Connor Chatterjee (Head of Publicity), and Mehul Gautam (Chair of Projects). Small, campus-focused team with presence in the United States and UAE. - Relevant categories: health care, counseling, primary care, contraception, medical services (as part of University Health & Counseling services).

Services Offered

  • Medical services
  • Counseling & Psychological Services
  • Urgent care
  • Emergency services
  • Nurse Advice
  • Psychiatric Emergency Service
  • Sexual Assault Crisis Support
  • Crisis counseling and support
  • University Health and Counseling urgent health concerns

Insurance & Payment

Not published.

Insurance information available on the UHC site

Languages Spoken

Not published.

FAQs

What crisis services does UHC provide?

Crisis services include medical and counseling options for urgent health concerns; CAPS urgent in-person, phone, or video counseling; Psychiatric Emergency Service; resources for survivors of sexual assault; 911 and hospital ER guidance.

If you are experiencing a medical or mental health emergency:

CALL 911 or go directly to the nearest hospital emergency department.

Where is the nearest hospital emergency department to the U-M Ann Arbor campus?

Michigan Medicine, located on the medical campus. For adults: U-M Hospital Emergency Department (1500 E. Medical Center Drive, Ann Arbor, 734-936-6666). For under 21: Children's Emergency Services at Mott Children's Hospital (1540 East Hospital Drive, Floor 2, Ann Arbor).

What about urgent mental health needs or crisis?:

CAPS provides urgent in-person, phone, or video counseling during open hours. Call 734-764-8312. If CAPS is closed, call 734-764-8312 and press 0 to connect with a mental health professional. Other resources: Sexual Assault Prevention and Awareness Center: 734-936-3333; U-M Psychiatric Emergency Service: 734-936-5900.

What services does CAPS offer when open?

Urgent in-person, phone, or video counseling during open hours; Walk into CAPS on the fourth floor of the Michigan Union or call 734-764-8312.

What is the National Suicide Prevention Lifeline number?

988 (day and night, trained volunteers)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Nutrifinder: 2.4/5 (114)
  • Yelp: Not explicitly stated (34)

Patients praise

  • Convenient location for students
  • Helpful and professional front desk or nursing staff in some instances
  • Efficiency of the Allergy, Immunization, and Travel Clinic for some patients
  • Ability to get timely or same-day appointments in specific cases

Common complaints

  • Difficulty scheduling appointments or long wait times for appointments
  • Frustration with communication, including issues with the online patient portal and phone responsiveness
  • Reports of rude or dismissive staff interactions
  • Dissatisfaction with medical care received, including perceived errors in diagnosis or prescription handling

"Worst university health care clinic I've ever had the misfortune of having to rely to on. they refuse to see me when I might have the flu and I'm feeling ill."

- MapQuest User Review

"This review is only for their Allergy, Immunization and Travel Clinic — I find myself coming here every 6 months or so to get my immunization shots and have never had a problem with getting an appointment..."

- Unilocal User Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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