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Artesia General Hospital clinic

Artesia General Hospital

Emergency Services • Artesia, NM

2.5/5(13 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Emergency Department Artesia - Artesia General Hospital is a nonprofit health system with an Emergency Department (ER) serving Artesia, NM, and surrounding areas, as part of its broader services including walk-in clinic, primary care, orthopedics, and behavioral health. - Located at the Artesia HQ: 702 N 13th St, Artesia, NM 88210. The hospital operates multiple facilities in New Mexico (Artesia, Carlsbad, Roswell) and has a broader presence under Artesia General Hospital. - Hospital details: DNV-accredited; private nonprofit with ~109 employees (up ~4.1% YoY) and annual revenue around $26.7 million. - Additional context: Part of a broader health care network; contact number available via its main line (575) 748-3333. Website: artesiageneral.com.

Services Offered

  • Emergency Department
  • Walk-in clinic

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

How do you decide who gets seen first in the ER?

In the ER, patients are seen based on the severity of their medical condition, not on a first-come, first-served basis. A process called triage allows our clinical team to prioritize patients with life-threatening conditions like heart attacks or strokes.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/MapQuest: 2.5/5 stars (Yelp/MapQuest) (13 reviews)
  • Healthgrades: 72% (patients rating 9 or 10) (10 ratings (Healthgrades))

Patients praise

  • fast emergency room wait times (ranked #2 in New Mexico)
  • generally positive reports on facility cleanliness
  • high satisfaction with doctor and nurse communication scores

Common complaints

  • dissatisfaction with staff bedside manner and attitude
  • long wait times for care despite efficient triage reported elsewhere
  • negative patient experiences with specific emergency department staff/providers

"The ER doctor Bacca came into the exam room and had a horrible additude right from the start. His bedside manor was..."

- MapQuest/Yelp user review (Michelle M.)

"I've been here multiple times and have had awful experiences every time. Unfortunately there's no other options."

- MapQuest/Yelp user review (Travis M.)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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