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Carolina Internal Medicine Associates clinic

Carolina Internal Medicine Associates

Internal Medicine • Asheville, NC

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Carolina Internal Medicine Associates (Carolina Internal Medicine Associates, PA) is an independent medical practice based in Asheville, NC, serving western North Carolina since 1970. Key details: - Location: Headquartered at 4 Vanderbilt Park Dr, Asheville, NC 28803 (3 offices total in the U.S.) - Type: Self-owned medical practice - Services: Patient-centered medical care in primary care/internal medicine - Workforce: About 10 employees; growing modestly - Leadership: CEO Alan Morgan; CFO John Anderson; Physician Partners including Mary Smith and Alan Morgan - Contact: main phone numbers (828) 258-0397, (828) 258-3390 - Tech: Uses athenahealth platform - Web presence: Carried on carolinaim.com with steady traffic (roughly 6k monthly visits), low bounce rate - Categories: Healthcare, preventive and chronic condition management, clinical services

Services Offered

  • Internal medicine
  • Preventive care
  • Chronic disease management
  • Adult primary care
  • Wellness visits
  • Patient-Centred Medical Home
  • Care coordination
  • Specialist referrals (implied)
  • Comprehensive adult care

Team

  • Carolina Internal Medicine Associates team, Board-certified providers - Provider team

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services are offered?

From preventive care to complex chronic conditions, internal medicine services for adults.

What are the patient services offered?

From routine wellness visits to chronic disease management; full range of internal medicine services all coordinated under one roof.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 4.5 stars (365 reviews)
  • Apple Maps: 2.3 stars (37 reviews)
  • Yahoo Local: 2.5 stars (37 reviews)

Patients praise

  • Some patients report receiving thorough, friendly, and helpful medical care
  • Praise for specific physicians and medical staff excellence
  • Appreciation for the convenience of the walk-in clinic services

Common complaints

  • Poor customer service and communication, including difficulty reaching the office by phone
  • Long hold times and delays in callbacks
  • Issues with office administration, such as billing concerns and administrative errors
  • Complaints about extra or unexpected fees for services like portal use
  • Concerns about the effectiveness of medical assistants and slow internal processes for tasks like prior authorizations

"20 min hold times, no call backs. Doctors seem good but leaving bc of office management."

- Yelp review

"The medical staff is excellent, the office workers will make you regret you called."

- Yahoo Local review

"I have been a patient with Carolina Internal Medicine for almost fifteen years. I am writing in support of their excellent physicians..."

- WebMD patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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