Clinical Support Options CBHC
Behavioral Health • Athol, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Clinical Support Options CBHC in Athol, Massachusetts provides behavioral health services including urgent outpatient assessment and treatment, therapy for children and adults, psychiatry, trauma treatment, and medication management. The clinic offers 24/7 crisis services and operates extended hours Monday through Friday from 8:00 am to 8:00 pm, serving a 30-town region in north-central Massachusetts.
Services Offered
Insurance & Payment
Not published.
Parking lot available.
Languages Spoken
Not published.
FAQs
What services are offered?
Urgent Outpatient assessment and treatment; Diagnostic evaluations; Therapy for children, adolescents and adults; Child and Adult Psychiatry; Sexual abuse and trauma treatment for survivors and their families; Treatment for depression, anxiety, PTSD and general adjustment disorders; Group Therapy; Structured Outpatient Addiction Programs; Case Consultation and collaboration; Medication management; Intensive Outpatient Programs; Psychological testing and assessment.
Social Media
Photos
Photos published by Clinical Support Options CBHC showing the behavioral health practice in Athol, MA.
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 1.8 out of 5 stars (24 reviews)
Patients praise
- Initial appointments sometimes go well
Common complaints
- Poor communication and unresponsiveness (missed calls, canceled appointments)
- Staff turnover and lack of consistency in care
- Issues with medication management
- Unprofessional staff interactions
- Low staffing levels impacting service quality
"This pace has become a zoo, no one knows what they are doing here any more... I would recommend going some where else."
- Birdeye review (Sharon T.)"Was a pretty awful experience overall, I was waiting for them to get back to me in so many scenarios, phone calls wouldn’t get made, I never got to see a psychiatrist or a therapist."
- LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Healey-Driscoll Administration Expands Community-Based Behavioral Health Services for Children and Youth | Mass.gov - Sep 3, 2025
- CSO to provide behavioral, mental health care to children insured by MassHealth - Franklin County Now - Sep 4, 2025
- Funding scare rattles behavioral health providers - Athol Daily News - Jan 26, 2026
- Funding scare rattles behavioral health providers - Greenfield Recorder - Jan 25, 2026
- MassHealth expands behavioral health services - Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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