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Cayuga County Community Mental Health Center clinic

Cayuga County Community Mental Health Center

Behavioral Health • Auburn, NY

2.6/5(39 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Cayuga County Mental Health is a small government-linked E-Learning/health services provider based in Auburn, New York. Key details: - Location: 146 North St, Auburn, NY 13021-1889 (and another office in Auburn, NY) - Contact: cchealth@cayugacounty.us; Phone: +1 315 253 1560 - Status: Active; about 10 employees - Industry focus: Health & human services, medical and home health care; government operations - Website: cayugacounty.gov - Aliases: cayuga county mental health; the cayuga county health department - Leadership/structure: Roles include specialists, managers, and interns; regional government department with multiple talent sources and alumni connections If you’re looking for Auburn-specific health services or administrative information for Cayuga County Mental Health, this page confirms the main contact details and that the organization operates from two offices in Auburn.

Services Offered

  • Mental health care
  • Treatment services
  • Walk-in intake
  • In-person visits
  • Remote video appointments
  • Community mental health programs
  • Support services for mental health needs

Team

  • Cayuga County Community Mental Health Center - Director of Community Services

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

How can I start services?

Walk in to the clinic between 8:30am and 3:30pm Monday through Friday. Services will start on the same day.

What are the hours for starting services?

If you would like to start services, walk in to the clinic between 8:30am and 3:30pm Monday through Friday. Services will start on the same day.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 2.62/5 stars (39 reviews)

Patients praise

  • Appreciation for specific therapists and prescribers
  • Instances of helpful care and attentive staff for some patients

Common complaints

  • Perceived rudeness or lack of professionalism by front desk staff
  • Concerns regarding the responsiveness or perceived dismissal of concerns by doctors and psychiatric staff
  • Issues with medication management, including communication and prescription issues
  • Concerns regarding facility safety, cleanliness, and bathroom privacy
  • Complaints about appointment cancellations and administrative reliability

"Giving an extra star as I appreciate my therapist and prescriber immensely. Considering going elsewhere as the nurses are condescending and seem to never listen."

- Recovery.com

"The people at the front desk are just rude and nasty. The doctors can’t be bothered. Absolutely terrible place."

- Mappca.com

"Awesome people and place, Cayuga County isn’t pumping people up, so many nice people..."

- Mappca.com

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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