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Auburn Family Medicine clinic

Auburn Family Medicine

Primary Care • Auburn, AL

3.4/5(5 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Auburn Family Medicine is a small healthcare provider based in Auburn, Indiana, with a second office in Auburn, Alabama. The practice operates in the Hospitals and Health Care industry and has about 6 employees across Medical, Customer Service, and Finance roles. Key locations: - 1306 E 7th St # A, Auburn, IN 46706 - 665 N Dean Rd, Auburn, AL 36830 - Industry: Hospitals and Health Care - Headquarters: Auburn, Indiana, USA (with a second office in Auburn, Alabama) - Employees: ~6 - Areas served: United States - SIC/NAICS codes align with medical/hospital services - Notable: Small practice with mixed professional and support staff; linked to multiple local talent and alumni connections The site also maintains a presence on LinkedIn.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4/5 (5)
  • Facebook: 94% recommend (39)

Patients praise

  • Friendly and professional staff/nurses
  • Compassionate and attentive care from specific physicians like Dr. Ashley Lane and Dr. Keith Bufford
  • Useful online patient portal for appointments and communication

Common complaints

  • Difficulty reaching the office via phone
  • Reports of poor communication/not calling back
  • Dissatisfaction with medication management or abrupt changes to treatment plans
  • Allegations of staff unprofessionalism

"It has certainly gone downhill in the past 5 years or so especially. Yes, them not answering the phone, not calling back is totally unnecessary."

- Birdeye (Patient Review)

"I have been a patient at AFM since Dr. Lane moved there, and I have consistently had great experiences. The staff and nurses are always friendly, professional... I never feel rushed."

- Birdeye (Patient Review)

"Please be advised, we are aware of ongoing issues regarding our phones. Please always leave a voicemail, or send us a message through the patient portal, as we ..."

- Auburn Family Medicine Official Website

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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