Medical Associates Plus
Primary Care • Augusta, GA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
- Medical Associates Plus is a nonprofit health care organization operating in the United States, with a small team of about 12 employees. - Based on the available details, there is no explicit information confirming primary care services or a specific Augusta (Georgia) location for primary care at Medical Associates Plus. - Notable roles include Kristen Holt (Chief of Administrative Services) and Michele Toth (Director of Patient Services). - The company’s workforce is diverse across medical, administrative, and operations functions; typical tech tools include Microsoft Office, ADP, and related platforms.
Services Offered
Technology & Equipment
Insurance & Payment
We accept all major insurance plans including Medicare and Medicaid; sliding fee scale based on income and family size for uninsured patients.
Cash, Credit/Debit Card, Insurance
Languages Spoken
Pricing
Current Offers
New patient offers
FAQs
What insurance plans are accepted?
We accept all major insurance plans including Medicare and Medicaid.
When should I go to the emergency room?
You should visit the emergency room for life-threatening conditions, such as severe chest pain, difficulty breathing, serious injuries, or sudden and unexplained loss of consciousness. For non-emergencies like colds, minor cuts, or routine health concerns, consider visiting our health center for care.
Before your visit, what should I bring?
Gather and bring your medical history, including any medications you are taking. Make a list of symptoms or questions you want to discuss. Bring your insurance information, ID, and any required paperwork. Arrive a few minutes early to complete any additional forms.
What is needed for my first visit?
For your first visit, please bring a valid photo ID, insurance card (if insured), a co-payment, a list of medications and allergies, and any recent medical records or test results, if available.
Will you see me if I’m uninsured?
Yes, we provide healthcare services to all patients, regardless of insurance status. We offer a sliding fee scale based on income and family size, so uninsured patients can still receive care at an affordable rate.
If you are uninsured, what should you provide?
1. A valid photo ID. 2. Proof of income within 30 days of signing the application: current paychecks, previous year tax return, retirement income documentation, Social Security benefit, alimony, child support, disability statements, pension. If no income, a wage form from the Department of Labor and any additional documents related to financial assistance programs.
Photos
Photos published by Medical Associates Plus showing the primary care practice in Augusta, GA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.9 out of 5 stars (479 reviews)
- Medicai.io summary: 3.3 out of 5 stars (15 reviews)
Patients praise
- Praise for specific physicians' bedside manner and professional care
- Some patients report a smooth, welcoming, and efficient check-in experience at certain locations
- Occasional reports of friendly and supportive staff members
Common complaints
- Significant complaints regarding front office staff, including reports of rudeness, unprofessionalism, and difficulty answering phones
- Issues with communication, such as failing to return calls or leaving patients in a "doom loop" on the phone
- Difficulties with administrative efficiency, including handling paperwork, FMLA forms, and prior authorizations
- Specific reports of negative or condescending interactions with nursing staff and some providers
"It usually doesn’t take long for me to be seen and I’ve never had any of my appointments canceled... some of the receptionist ladies are kinda rude and intimidating."
- Patient Review (LocalityBiz)"You call and call and can never get anyone to answer the phone. Calling is an exercise in futility... Unprofessional isn't strong enough of a word."
- Patient Review (LocalityBiz)"I believe this is one of the most unprofessional doctors office i have ever visited. they are unprofessional and not proficient enough when it comes to getting stuff done in a timely manner."
- Patient Review (LocalityBiz)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Graduate medical program space unveiled at Augusta's Doctors Hospital - Oct 23, 2025
- Health care access expands for seniors in Augusta - Oct 8, 2025
- Medical Center opening 9th location - Augusta Business Daily - Dec 15, 2025
- AUGUSTA MEDICAL GROUP ANNOUNCES A CONSOLIDATION OF LOCATIONS TO IMPROVE CONSISTENT CARE – Augusta Health - Sep 1, 2025
- Big Ugly Bill | Augusta Medical Group closing primary care facilities - Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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