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Serenity Behavioral Health Systems clinic

Serenity Behavioral Health Systems

Social Work • Augusta, GA • Since 1974

2.9/5(2 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Serenity Behavioral Health Systems is a nonprofit mental health care organization founded in 1974 and headquartered in Augusta, Georgia. Key details: - Industry: Mental Health Care; Type: Nonprofit; Private ownership; Active status - Location: 4 offices in the United States, all centered in Augusta, GA (HQ at 3421 Mike Padgett Hwy, Augusta, 30906) - Size & economics: About 23 employees (up 22.9% YoY) with annual revenue around $11.3 million; small funding (~$2.0K) - Codes: SIC 80, 809; NAICS 62, 621 - Online presence: Homepage serenitybhs.com; LinkedIn: linkedin.com/company/serenitycsra - Contact: 706-432-4942 and 1-706-432-4800; email info@serenitybhs.com - Aliases: Serenity Behavioral Health Systems, The Hearts of Serenity, Serenity Behavioral Health System, The Hearts of Serenity, Inc.

Services Offered

  • Addictive Disease/Substance Abuse
  • Adult Behavioral Health Outpatient Treatment
  • Developmental Disabilities
  • Community Support Services
  • Child/Adolescent Behavioral Health Outpatient Treatment

Team

  • Serenity Behavioral Health Systems - Organization

Insurance & Payment

Not published.

No specific insurance list provided; notes indicate no one denied access due to inability to pay and sliding fee schedule

Languages Spoken

Not published.

FAQs

All submissions will be responded to within 24 hours. In case of a medical or mental health emergency, please call the Georgia Crisis and Access line at (800) 715-4225 or 911. No one will be denied access to services due to their inability to pay. There is also a discounted/sliding fee schedule available.

Response time for submissions; emergency numbers; sliding fee schedule information.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/Beaming Health: 3.0 out of 5 stars (2 reviews on Yelp)
  • Recovered.org Trustscore: 2.74 out of 5 stars (Not explicitly stated)

Patients praise

  • Some patients express high satisfaction with specific doctors and individualized care plans
  • Positive feedback regarding the facility's role in providing support for self-harm and family dynamics
  • Appreciation for staff accessibility and flexibility with appointments
  • Reports of successful outcomes and feeling welcomed by the team

Common complaints

  • Concerns about facility cleanliness and maintenance
  • Reports of unprofessional or uncaring staff interactions
  • Frustration regarding appointment wait times and scheduling issues
  • Complaints about inadequate therapy or group support availability
  • Perceived lack of respect or personalized care from management

"This place was a living hell... This place is for detox patients only if your going through depression do not come here. You’ll feel trapped and anxious 24/7 you can’t leave unless they allow you and the whole facility was a dump. Smelled awful and everything was disgusting."

- FindRehabCenters.org review

"I'm a patient of Dr. Eliah and have been receiving care at the Grovetown location for almost a year now. I honestly couldn't be happier with my care."

- Yelp review

"If any of my friends express concern about their mental health, I tell them to go to Serenity. They make me feel welcome--the doctors and everyone there. They are sweet and understanding."

- Carelon Behavioral Health Quality Review Final Assessment (2025)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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