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Austin Regional Clinic clinic

Austin Regional Clinic

General Surgery • Austin, TX • Since 1980 • multiple locations including ARC Far West Medical Tower locations

3.2/5(2,309 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Austin Regional Clinic (ARC) is a privately held multispecialty medical group in Austin, Texas, founded in 1980. It operates 35+ locations across Central Texas, offering primary, specialty, and surgical care with same-day and after-hours appointments, telemedicine, and patient portal access (ARC MyChart). ARC provides general surgery among its many specialties and includes on-site radiology and lab services at most clinics. It serves over 700,000 residents with a broad range of services, including preventive care and various specialty programs. Key contact: 512-272-4636. Website: austinregionalclinic.com.

Services Offered

  • General Surgery

Technology & Equipment

  • da Vinci Surgical System
  • minimally invasive laparoscopic and robotic surgery

Team

  • ARC General Surgery team, board certified - surgery team

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Aggregate for ARC brand): 3 out of 5 stars (2038 reviews (across various locations))
  • Birdeye (ARC Medical Plaza Specialty): 4.5 out of 5 stars (271 reviews)

Patients praise

  • Friendly and professional medical staff
  • Convenience of having labs and imaging services on-site
  • Positive experiences with surgical outcomes and specific surgeons
  • Multilingual staff availability

Common complaints

  • Billing transparency concerns and unexpected charges
  • Difficulty scheduling appointments and long hold times for phone support
  • Perceived lack of attentiveness or brief consultation times by some providers
  • Customer service and administrative communication issues

"No scabbing. Very clean incision. Dr. David H. Michel, MD, with Austin Regional Clinic was my surgeon. He did a fantastic job."

- Yelp user review

"Doctor is always welcoming and explains everything well during my visits and procedures."

- ARC website verified patient review (Dr. Kevin O'Farrell)

"Terrible terrible terrible terrible customer service. There is zero transparency for the fees they charge you."

- LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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