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Mayo Clinic Health System clinic

Mayo Clinic Health System

Occupational Therapy • Austin, MN

3.7/5(36 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Occupational Therapy in Austin, Minnesota, part of Mayo Clinic Health System, helps people regain independence in daily activities, work, school, and leisure after injury, disability, or illness. The clinic treats conditions including stroke, arthritis, carpal tunnel syndrome, spinal cord injury, and traumatic brain injury, offering services such as hand therapy, neurological rehabilitation, adaptive equipment, splint fabrication, and cognitive evaluation.

Services Offered

  • Occupational Therapy

Team

  • Kathy Byram, O.T.R. - Occupational Therapist
  • Kelly Fitzgerald, O.T. - Occupational Therapist
  • Anne Collier, O.T.R. - Occupational Therapist

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

Notable conditions treated?

Alzheimer's disease, Arthritis, Burns, Carpal tunnel syndrome, Cerebral palsy, Cognitive impairment, Cubital tunnel syndrome, Dementia, Disabilities and physical challenges, Forearm and wrist strain or sprain, Fractures of the forearm, wrist and fingers, Low vision, Lymphedema, Multiple sclerosis, Multiple traumas, Muscular dystrophy, Nerve injuries, Neurological dysfunction, Parkinson's disease, Spinal cord injury, Stroke, Tendinitis and epicondylitis, Traumatic brain injury, Upper extremity amputation, Visual and perceptual deficit management.

What services are offered?

Activities of daily living performance, Adaptive equipment, Child development/pediatric therapy, Clinic driving evaluation, Cognitive evaluation, Hand therapy, Individualized evaluation and goal-setting, Neurological rehabilitation, Office ergonomics and jobsite assessment, Orthopedic rehabilitation, Splint fabrication and training, Upper extremity splinting, Wheelchair positioning

What services does Occupational Therapy provide in Austin?

Occupational Therapy helps people regain independence and participation in activities of daily living, essential job functions, leisure, school and social pursuits after injury, disability or illness.

Who are the occupational therapists at Mayo Clinic Health System in Austin?

The team includes professionals such as Kathy Byram, O.T.R.; Kelly Fitzgerald, O.T.; and Anne Collier, O.T.R.

Where is the Austin Occupational Therapy located?

1000 First Drive NW, Austin, MN 55912.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 5.0/5 stars (1 review) (1 review)
  • Beaming Health: 3.7/5 stars (20 reviews)
  • ProviderSpark (Empower Therapy): 3.7/5 stars (15 reviews (Google))

Patients praise

  • High quality of care and effective patient progress
  • Compassionate and knowledgeable therapists
  • Strong communication and family involvement in therapy plans
  • Professional, patient, and punctual staff

Common complaints

  • Difficulties with insurance billing and unexpected charges
  • Communication barriers and perceived lack of professionalism
  • Long waiting lists and challenges scheduling consistent appointments
  • Perceived lack of training or transparency in service delivery

"Extremely disappointing experience – would not recommend. I entrusted Empower Therapy with services for my children and was repeatedly misled about insurance coverage and billing... Communication was dismissive, and no clear accountability was provided."

- Empower Therapy review via ProviderSpark

"Brittany Polston has worked with our son (now age 4) for almost two years... She is patient, EXTREMELY knowledgeable, professional, and punctual. She is an excellent communicator and is always very responsive with our family."

- Testimonial for Brittany L. Polston, OT

"Full disclosure – PTA’s services are in demand and initially it was frustrating piecing together appointments... it took a few months before we settled into one, though I don’t think this is any fault of theirs – there is just a surplus of parents looking for these services."

- Patient review regarding Pediatric Therapy Associates

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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