Genesee Behavioral Health Center
Behavioral Health • Batavia, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Genesee Behavioral Health Center in Rochester, NY provides mental and behavioral health services for ages 5 through adulthood through its Youth & Family Clinic and Adult Services Clinic. The center focuses on the overall emotional well-being of patients and respect for their individual needs.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Awards & Accreditations
Photos
Photos published by Genesee Behavioral Health Center showing the behavioral health practice in Batavia, NY.
What Patients Say
Overall sentiment across review platforms: negative
- rehab.com: 2.45/5 (84)
- Birdeye: 5/5 (for Child Clinic) (1)
Patients praise
- Some individual counselors are described as amazing or helpful
Common complaints
- Difficulty obtaining and managing medication prescriptions
- High turnover of psychiatric staff and frequent changes in providers
- Perceived lack of care, incompetence, or rudeness from administrative and nursing staff
- Challenges with therapy accessibility and appointment scheduling
- Frustration with residency-level versus senior physicians
"It’s been the longest year of my life working with these people... I often feel like a laboratory mouse they are just throwing meds at to see if anything changes."
- Patient review on LocalityBiz"The vast majority of the staff are uncaring and highly incompetent. They can't keep a psychiatrist on staff...there's a different one on staff every few months."
- Patient review on LocalityBiz (Genesee County Mental Health)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Behavioral Health Urgent Care Now Open 24/7 - Genesee Health System - Jan 6, 2026
- Batavia connects with countywide resources to help students' mental health, behavioral needs | The Batavian - Jan 30, 2026
- Sheriff's Office, Mental Health host crisis intervention training | The Batavian - Feb 13, 2026
- Share, connect and support at 2nd annual Community Mental Health Awareness event | The Batavian - Apr 30, 2026
- Uconnect Care planning anniversary gala on Sept. 25 | The Batavian - Sep 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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