Oak Orchard Health
Primary Care • Batavia, NY • Since 1973 • 1 Batavia location (part of Oak Orchard Health network) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Oak Orchard Health Center is a nonprofit primary care network offering medical, dental, vision, and behavioral health services. It operates 8 offices in New York, including locations in Brockport (HQ), Lyndonville, Hornell, Warsaw, Albion, and Brockport, with a focus on holistic, community partnerships and accessible care such as transportation support. The center serves families and farm workers and emphasizes growth and transformation in patient-centered care. For Batavia specifically, Oak Orchard Health does not list a Batavia office among its 8 locations; closest listed offices are in surrounding towns in western New York.
Services Offered
Team
Insurance & Payment
Not explicitly listed on page
unspecified
Languages Spoken
FAQs
Primary Care
Details about primary care services are provided under the Primary Care section; for full FAQs please visit the site.
Awards & Accreditations
Social Media
Photos
Photos published by Oak Orchard Health showing the primary care practice in Batavia, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.4/5 stars (32 reviews)
Patients praise
- Kind, attentive, and thorough medical providers
- Clean environment in some instances
- Helpful and efficient staff in certain experiences
- Valued community resource providing essential services
Common complaints
- Rudeness and unprofessional behavior by office and reception staff
- Long wait times for appointments and while in the office
- Difficulties with the automated phone system and appointment scheduling
- Concerns regarding patient privacy and safety during appointments
- Issues with kiosk check-in processes being unfriendly to certain patient groups
"Not only can I not get through to a real person because the automated line will actually hang up on me but the staff is Rude. The nurse that sees My child is constantly throwing smug comments our way but she treats us as if we are stupid."
- LocalityBiz User Review"The kiosk that they are now requiring patients to check in with is un-fit for elderly patients and those with a technological disadvantage. The registration staff should be able to verify information and check patients in. A McDonald's order kiosk is not acceptable."
- Birdeye User Review"Doctors are always kind and attentive, truly listening to what you have to say."
- Orleans Hub (Patient Testimonial)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Government officials visit Oak Orchard Health – Westside News - Aug 17, 2025
- A warm idea for Cold Night Cafe needs overnight space | The Batavian - Sep 17, 2025
- GENESEE COUNTY/ Cold Night Cafe will be available to those looking to get out of the cold beginning this Friday – Video News Service - Feb 18, 2026
- Celebrating 60 years of Community Health Centers – Westside News - Aug 10, 2025
- Community Health Centers, now in 60th year, serve 32 million people nationally | Orleans Hub - Aug 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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