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WellNow Urgent Care clinic

WellNow Urgent Care

Urgent Care • Batavia, NY • Since 2012

4.2/5(712 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Batavia-specific information for WellNow Urgent Care is not detailed on theprovided page. WellNow Urgent Care is a private walk-in urgent care network (formerly Five Star Urgent Care) offering treatment for illnesses, injuries, and rapid testing across multiple states (IL, IN, MI, NY, PA) with Chicago headquarters. The site lists 3 U.S. offices (all in Chicago, IL) and does not show Batavia as a listed location.

Services Offered

  • Urgent care
  • Pediatrics
  • Occupational medicine
  • Physicals
  • X-rays
  • On-site lab testing
  • Stitching
  • Walk-ins welcome
  • Virtual care (WellNow Virtual Care)

Technology & Equipment

  • X-ray technology
  • Point-of-care lab testing
  • On-site stitching

Insurance & Payment

Not published.

No insurance? No problem. Competitive pricing for uninsured patients; accepts credit and debit cards.

Credit card, Debit card, Cash, Credit/debit cards

Languages Spoken

Not published.

Pricing

  • Very competitive pricing for uninsured patients
  • No appointment and no referral required; walk in or check in online

FAQs

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.

Do I need to bring anything with me when I visit?

When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.

How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?

WellNow is equipped to treat a wide array of non-life-threatening injuries and illnesses, including sprains, strains, burns, lacerations, rashes, bronchitis and pneumonia. We have X-ray technology at all locations to help us better evaluate any injuries, and we offer on-site stitching. We also have point-of-care lab testing which allows us to perform a variety of tests directly at our facilities.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WellNow Official Site: Approximately 4.2 out of 5 stars (aggregated) (697 reviews (company-reported aggregate))
  • Yelp: 2.5 out of 5 stars (15 reviews)

Patients praise

  • Efficient and quick service in some cases
  • Professional and helpful medical staff/providers in specific visits
  • Effective care for minor injuries and illnesses

Common complaints

  • Long wait times despite online reservations
  • Perceived unhelpfulness or rudeness from staff
  • Alleged refusal of service for specific medical issues/workers' compensation cases
  • Concerns about the appropriateness of office environment (e.g., slushy machine in waiting room)

"Our PA Mrs. Doman was very helpful. She listened to our concerns and addressed the problem. It was way easier and faster than going to the emergency room."

- Trucker Guide review

"We rushed her to Urgent Care... She was denied service, called a 'Workers' comp case'... in front of other patients."

- ComplaintsBoard.com user report

"This office has a SLUSHY machine in their waiting room. I walked in, saw it, and walked right out. This is wildly inappropriate in a healthcare setting."

- Yelp review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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