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Swedish Urgent Care Factoria clinic

Swedish Urgent Care Factoria

Urgent Care • Bellevue, WA • 1 (Factoria Urgent Care) locations

3.9/5(118 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Swedish Urgent Care – Factoria in Bellevue, WA provides same-day walk-in care and online reservations for non-life-threatening illnesses and injuries. The clinic treats conditions including fractures, infections, respiratory issues, sprains, and COVID-19 symptoms, and offers onsite X-ray services. It is open 8 a.m. to 8 p.m., seven days a week.

Services Offered

  • Urgent care
  • Walk-in care
  • X-ray
  • Online reservations

Technology & Equipment

  • Onsite X-ray
  • Online reservations
  • ExpressCare/virtual services

Insurance & Payment

  • Providence Health Plan
  • United Healthcare
  • Aetna
  • Cigna
  • UnitedHealthcare

We recommend verifying your specific insurance plan is accepted prior to your visit.

Payment due at time of visit, Uninsured options via Swedish Access Care or prompt pay discounts, Financial assistance available with Swedish Access Care or prompt pay discounts

Languages Spoken

  • English

FAQs

What do you treat?

Allergies and asthma; Bronchitis, colds and coughs; Burns and bites; COVID-19 symptoms and testing; Dehydration; Eye and ear infections; Fever and flu; Fractures; Hives and rashes; Minor cuts needing stitches; Nausea and vomiting; Onsite X-ray; Respiratory and sinus infections; Sprains, strains and athletic injuries; STI/STD screening and treatment; Strep throat; Uncomplicated back and neck injuries; Urinary tract infections; Wounds and skin infections.

Do I need an appointment?

Walk-ins are accepted; reservations are available online.

What are the hours for Swedish Urgent Care – Factoria?

8 a.m. - 8 p.m., 7 days a week.

Do you accept walk-ins or reservations?

We accept walk-ins and online reservations. Walk-ins are first come, first served.

What services are offered at this location?

Urgent care for non-life-threatening illnesses and injuries, onsite X-ray, treatment for conditions such as fever, cough, fractures, sprains, infections, and more.

Do you treat COVID-19 symptoms or testing?

Yes, we treat COVID-19 symptoms and offer testing for those with symptoms (not asymptomatic testing at this location).

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Various aggregators (Birdeye, UrgentCareMap): 3.9/5 stars (~100-168 reviews)
  • Apple Maps: 3.8/5 stars (18 reviews (via Yelp))

Patients praise

  • Efficient and streamlined online booking process
  • Clean and modern facility environment
  • Skilled, kind, and attentive medical staff (nurses and physicians)
  • Easy access and parking convenience

Common complaints

  • Inconsistent communication regarding wait times and availability
  • Frustration over walk-in versus appointment policies
  • Reports of unprofessional or dismissive staff behavior in isolated instances
  • Long waits despite having an appointment

"The physicians are kind and skilled, the facility is clean... Easy to park, pleasant front desk staff."

- Puget Sound Consumers' Checkbook

"Poor communication on wait times by front desk person. Was told 1 hour wait which was fine. 2 hrs later, still not seen."

- Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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