High Lakes Health Care
Primary Care • Bend, OR • 3 (Bend, Redmond, Sisters) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
High Lakes Health Care (Praxis Health, PC) is a private, independent primary care and family health practice based in Bend, Oregon, with 4 offices in Bend. It offers primary care, gynecology, urgent care, and behavioral health services to families in Bend, Redmond, and Sisters. Key details: - Location: Bend, OR (headquartered); four Bend-area offices - Services: primary care, gynecology, urgent care, behavioral health - Industry: Hospitals and Health Care - Revenue: $5–$25 million; small staff (about 5 employees) - Contact: 541-278-8375 or 541-389-7741; careers@highlakeshealthcare.com - Website: highlakeshealthcare.com - Notes: Also referenced as High Lakes Health Care, alias Praxis Health, PC; online presence includes modest traffic and a mixed employer review rating (2.4/5).
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by High Lakes Health Care showing the primary care practice in Bend, OR.
What Patients Say
Overall sentiment across review platforms: negative
- Yelp: Approximately 2.3 out of 5 stars (based on Yelp data) (126 reviews on Yelp)
- Birdeye/Google: 1.4 out of 5 stars (36 reviews (for associated Praxis Medical Group/clinic))
Patients praise
- some patients report positive experiences with specific doctors and PAs (e.g., Dr. Day, PA Sara Kent)
- instances of attentive and compassionate care reported by some patients
Common complaints
- rude and unprofessional front desk/reception staff
- long wait times to reach the clinic via phone
- frustrations with billing practices and mandatory 'getting to know you' visits
- difficulties with prescription refills and continuity of care after provider changes
- perceived lack of listening or empathy from some providers
- overall perception of prioritizing profit over patient care
"The front desk people are the absolute worst, they have no idea how to do their jobs, extremely rude and unprofessional... I'd give them -5 stars if I could."
- Yelp review"I left the clinic in tears today quickly called around to find a new primary care doctor elsewhere."
- Unilocal review"Many users praise the excellent communication skills of their providers, particularly Dr. Day and PA Sara Kent, highlighting their attentive care and ability to create comfortable environments for patients."
- Wheree review summarySynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- ClearPath Healthcare Launches In-Home Primary Care Service Across Central Oregon - The Source - Bend, Oregon - Apr 3, 2026
- Cascade Internal Medicine Specialists Now Offering Enhanced Medical Support with Concierge Choice Physicians - Jan 15, 2026
- Find Healthcare for Active Living in Bend, Oregon with OnePeak Medical — Bend Magazine - Jul 23, 2025
- Bend Home Care Is Now Available for Local Families - Family Resource Home Care - Mar 12, 2026
- VIM Cascades Expands Healthcare Access with New Dental Hygiene Suite | MyCentralOregon.com - Horizon Broadcasting Group, LLC - Aug 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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