WellNow Urgent Care
Primary Care • Benton Harbor, MI • Since 2012 • 1 location in Benton Harbor, MI locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
- WellNow Urgent Care is a private chain of walk-in urgent care clinics (formerly Five Star Urgent Care) offering treatment for illnesses, injuries, rapid testing, and other health needs. - Company basics: founded 2012, headquarters in Chicago, IL, with presence in the United States and Canada; operates as part of a private health care group employing around 703 people and generating approximately $175.9 million in annual revenue. - Locations: primary corporate offices are in Chicago (HQ at 311 N Green St, Chicago, IL 60607). The provided highlights do not list a Benton Harbor location.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
credit cards, debit cards, cash (implied by “We accept credit and debit cards”), Credit
Languages Spoken
Pricing
Current Offers
No Insurance? No problem.
FAQs
Do I need an appointment?
No appointment and no referral is required. Walk in or check in online.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
Social Media
Photos
Photos published by WellNow Urgent Care showing the primary care practice in Benton Harbor, MI.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 4.3 out of 5 stars (610 total reviews)
Patients praise
- Friendly and professional medical staff
- Thorough and compassionate medical care
- Efficient appointment processes historically
- Convenient, accessible location for urgent needs
Common complaints
- Issues with billing policies, including outsourcing and payment processes
- New check-in/payment procedures perceived as inconvenient
- Long wait times for walk-in patients
- Perceived impersonal or hurried staff interactions
- Cleanliness concerns in patient rooms
"Great care provided by the staff, however their billing policy is totally wrong when it comes to my copay and insurance. More of a corporate issue is what this is."
- Patient Review via LocalityBiz"The facility is fine, but the billing is awful. The company outsources the billing (outside the US)."
- Patient Review via Yelp/Yahoo Local"As a walk in I waited for 3 hours. Was asked to pay prior to being seen, which I did pay in full. Was finally seen by an impersonal, hurried Nurse ..."
- Patient Review via SolvHealthSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- RIVERWOOD CENTER - 1485 M 139, Benton Harbor, Michigan - Yelp - Jul 9, 2026
- Compare Blood Testing Labs in Saint Joseph, MI - Feb 11, 2026
- COVID Testing & Rapid Testing Near Me in Baroda, MI - Solv Health - May 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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