Androscoggin Valley Hospital
General Surgery • Berlin, CT
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Androscoggin Valley Hospital (AVH) in Berlin, NH, is a nonprofit regional hospital providing diverse primary and specialized medical services, including general surgery. AVH offers services across cardiology, diabetes care, emergency medicine, gastroenterology, ENT/allergy, orthopedics, neurology, urology, obstetrics/gynecology, and more, with a patient-centered focus and a commitment to community involvement. The hospital operates a patient portal and hosts career opportunities, and it employs about 81 staff. AVH serves northern New Hampshire and Coos County, with its headquarters at 59 Page Hill Rd, Berlin. For general surgery specifics (procedures, surgeons, schedules), contact AVH directly or visit their website.
Services Offered
Not published.
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Androscoggin Valley Hospital showing the general surgery practice in Berlin, CT.
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary/CMS HCAHPS: 4 out of 5 stars (based on 101 HCAHPS surveys) (101)
- Facebook: 78% recommend rate (67)
Patients praise
- Above-average performance in hospital cleanliness compared to national averages
- Generally positive feedback for nursing communication and staff responsiveness in hospital-wide patient surveys
- Strong clinical quality ratings for some individual surgeons, such as Dr. Robert L. Warner (CMS quality score of 89.4/100)
- High percentage of patients who would recommend the hospital in aggregate survey data
Common complaints
- Dissatisfaction with administrative processes and communication (e.g., appointment scheduling, signage, information)
- Negative experiences with specific doctor interactions, including reports of perceived rudeness or dismissiveness
- Frustration with billing and customer service responsiveness
- Wait times in the emergency department
"I would rather drive two plus hours to Manchester because at least there I will not be treated like trying to get myself healthy is a burden on everyone in the hospital."
- MedicalRecords.com review"By far one of the worst hospitals in the state. I won't go even if my life depended on it."
- Vymaps review (Frank LaFerriere)Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Nurses Earn Clinical Ladder – Level 2 Recognition - North Country Healthcare - Sep 4, 2025
- Androscoggin Valley Hospital and North Country Ophthalmology launch first-of-its-kind program to expand eye care access in the North Country - NH Business Review - Sep 30, 2025
- Androscoggin Valley Hospital Designated Level IV Trauma Center, Strengthening Rural Care - North Country Healthcare - Jan 21, 2026
- Androscoggin Valley Hospital and North Country Ophthalmology launch first-of-its-kind program | Business | unionleader.com - Oct 5, 2025
- IN BRIEF - NH Business Review - Jan 16, 2026
Information sourced from the clinic's website as of July 10, 2026.
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