Ratchford Eye Center
Ophthalmology • Berlin, CT
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Ratchford Eye Center is a private ophthalmology/optometry clinic with multiple locations in Connecticut, including an office in Berlin. It offers comprehensive eye care services such as eye exams, cataract surgery (including femtosecond laser options), glaucoma treatment, diabetic eye exams, intravitreal injections, same-day emergency eye care, contact lens fitting, and various eyewear services. The Berlin location is part of a 4-location network based in New Britain and Berlin, CT, led by owner Mary Gina Ratchford. The practice emphasizes patient-centered care, modern technology, and flexible appointment hours.
Services Offered
Team
Insurance & Payment
(not explicitly listed)
Languages Spoken
FAQs
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Awards & Accreditations
Social Media
Photos
Photos published by Ratchford Eye Center showing the ophthalmology practice in Berlin, CT.
What Patients Say
Overall sentiment across review platforms: positive
- NextAdAgency (aggregate): 4.8/5 (811)
- Healthgrades: 5/5 (15)
- U.S. News & World Report: 5/5 (21)
Patients praise
- Knowledgeable, thorough, and caring medical staff/physicians
- Clear and detailed explanations of eye conditions and treatments
- Professional and attentive office atmosphere
- High likelihood of recommending to others
Common complaints
- Long wait times for appointments and to be seen by the doctor
- Difficulties with appointment scheduling and availability
- Issues with insurance acceptance or communication regarding insurance coverage
- Occasional negative reports regarding provider bedside manner
"Have been a patient for many years. They are always available for patients. Very professional,caring. Everything is explained in detail. You leave the office knowing you are in excellent hands. Highly recommend."
- LocalityBiz Review"Doctor Brett Kjellen, OD is a really nice guy and helpful docter, but this year and last year, I waited VERY long for the appointment... I was there for 1.5 hours total - unacceptable as a working person!!"
- LocalityBiz Review"First eye doctor ever to explain what she was seeing as a result of my testing! Very informative and professional."
- Healthgrades ReviewSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- 28th Annual Yale Glaucoma Symposium - Continuing Education (CE) - Oct 3, 2025
- Find a Doctor - Hartford Hospital - Jun 6, 2026
- Physician Results | hartfordhealthcare.org - Apr 28, 2026
- THE BEST 10 Ophthalmologists near BERLIN TPKE, HARTFORD ... - Jul 6, 2026
Information sourced from the clinic's website as of July 10, 2026.
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