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Patient First clinic

Patient First

Telehealth • Bethlehem, PA • Since 1981 • 1 (Bethlehem) locations

1.5/5(20 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Patient First is a private U.S. urgent care and primary care chain headquartered in Glen Allen, Virginia. It operates walk-in centers offering urgent care, primary care, and telehealth services. The company serves Virginia, Maryland, Pennsylvania, and New Jersey with 79 locations. It was founded in 1981 and employs about 1,246 people. There is no indication in the provided content of a Bethlehem, PA location specifically under Patient First. If you are seeking a Bethlehem location, please verify through Patient First’s official site or contact channels.

Services Offered

  • Urgent Care
  • Telehealth
  • Walk-In Clinic
  • Primary Care
  • Lab Testing
  • X-Rays
  • Medications
  • Immunizations
  • Travel Health

Technology & Equipment

  • Telehealth
  • Urgent Care services
  • X-rays
  • Lab testing
  • Immunizations
  • Travel health services

Team

  • Directors At Bethlehem, Not specified - Leadership

Insurance & Payment

  • all major health insurance plans (as stated)
  • Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Pennsylvania.

Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Pennsylvania.

Self-pay, Insurance

Languages Spoken

Not published.

Current Offers

Walk-in urgent care without appointment - null

FAQs

Do I need an appointment?

Walk right in. No appointment necessary.

Q: Do I need an appointment?

A: Walk right in from 8am to 8pm, 365 days a year.

Awards & Accreditations

  • Best Urgent Care (as recognized by 38 publications/organizations)
  • Best Urgent Care
  • Awards & Recognitions: MetroKids Magazine – 2024, 2023; Philadelphia Jewish Exponent – 2025, 2024, 2023, 2022; Best of Montco Readers’ Choice – 2025, 2024, 2022, 2021, 2019; The Morning Call – Top Workplaces 2

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/MapQuest: 1.5 out of 5 stars (based on 20 reviews on Yelp/MapQuest) (20)

Patients praise

  • friendly and professional staff members
  • thorough and caring medical providers (Physician Assistants and Doctors)
  • efficient check-in and short wait times for some patients
  • convenient walk-in access and extended hours

Common complaints

  • long wait times for some patients
  • billing or outstanding balance issues affecting service access
  • concerns regarding facility layout or infection control procedures
  • perceived lack of communication about available tests or services
  • inconsistency in operating hours or service availability compared to expectations

"I went to patient first today and was seen by PA Clark. He was very nice and very thorough. The entire staff were wonderful."

- Yelp/MapQuest Review

"WORST medical facility I have EVER been to. WARNING: If you are sick, DON'T go here. When we checked in it was 11:30 a.m. and the doctor did not get to us until 2:41."

- Yelp/MapQuest Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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