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Broadwater Clinic clinic

Broadwater Clinic

Urgent Care • Billings, MT

4.5/5(142 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Broadwater Clinic – Walk-in is an urgent care facility in Billings, MT that provides walk-in care for conditions such as fevers, flu, ear infections, sprains, and urinary tract infections. The clinic offers same-day care through in-person visits or virtual urgent care via MyChart, and does not provide wellness exams or preventative services.

Services Offered

  • Walk-in care
  • Urgent care
  • In-person visits
  • Telehealth/virtual urgent care (MyChart)

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services are offered at walk-in clinics?

Easy-to-access walk-in clinics are staffed by professionals ready to diagnose and treat your illness or injury. With multiple access options, we make it easy to get the same-day care you need when you need it.

What services are not offered at walk-in clinics?

Wellness exams, Medicare annual wellness visits, and other preventative services are not offered at walk-in clinics.

How can I reserve a time to see a walk-in provider?

Two ways: in-person at the front desk of any walk-in location or via your MyChart account to reserve a time and avoid the waiting room.

What are the walk-in locations in Billings, MT?

1027 North 27th Street, Billings, MT 59101 and 602 Henry Chapple Street, Billings, MT 59106.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5/5 (142)
  • Zocdoc: 4.42/5 (Not specified (aggregated))

Patients praise

  • Appreciation for specific doctors and nursing staff bedside manner
  • Effective and compassionate care during acute or emergency situations
  • Helpfulness of some individual providers in listening and caring for patients

Common complaints

  • Concerns regarding front desk and administrative staff professionalism
  • Perceived lack of knowledge or inadequate care in specific clinical situations
  • Reports of staffing and leadership challenges (as of 2026)
  • Issues with doctor bedside manner or failure to follow specialist recommendations

"They take their time and listen."

- Birdeye review

"I'm conflicted here. Dr. Hoffman and the nursing staff are absolutely amazing however the receptionists and front office staff are so difficult to work with..."

- Clinic4All review

"This clinic has a serious staffing and leadership problem, as of March 2026."

- Yelp review (June 2026 update)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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