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Bloomington Primary Care clinic

Bloomington Primary Care

Primary Care • Bloomington, IL

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Bloomington Primary Care in Bloomington, Illinois offers acute visits, preventative care, and diagnosis and management of chronic diseases for patients of all ages. The clinic provides on-site laboratory and ultrasound services, on-site mental health counseling, extended evening office hours, and a patient portal for accessing lab results and communicating with providers.

Services Offered

  • acute visits
  • preventative care
  • diagnosis and management of chronic diseases
  • Patient Centered Medical Home
  • on-site laboratory
  • on-site ultrasound
  • on-site mental health counseling
  • extended evening office hours
  • patient portal
  • lab results
  • appointments
  • medical information
  • direct communication with health provider

Technology & Equipment

  • Patient Portal

Team

  • Kaitlyn Duncan, Board Certified Family Practice (implied) - DNP
  • Jordan Forney, Board Certified Family Practice (implied) - DO
  • Elizabeth Franklin - FNP-C
  • Kaitlyn Nafziger - FNP-C
  • Kim Bankston - DNP
  • Betty Scanlon - FNP
  • Adam Houghton - MD
  • Stephen Pilcher - MD
  • Sue Keogh - LCPC

Insurance & Payment

  • Health Alliance
  • Cigna
  • United
  • Coventry
  • PersonalCare
  • BCBS
  • Aetna
  • HealthLink
  • PHCS
  • UMR
  • Mutual Of Omaha

List of insurances accepted appears on site; not all plans may be listed. Verify with office.

Cash, Credit Card, Insurance

Languages Spoken

  • English

FAQs

What services does Bloomington Primary Care offer?

Acute visits, preventative care, and management of chronic diseases; patient portal and additional services listed on the site.

What insurances does Bloomington Primary Care accept?

We accept Health Alliance, Cigna, United, Coventry, PersonalCare, BCBS, Aetna, HealthLink, PHCS, UMR, and Mutual Of Omaha.

Commitments

  • Patient centered medical home model
  • quality care and accountable, accessible, personal, compassionate service

Awards & Accreditations

  • NCQA Patient-Centered Medical Home

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • BestProsInTown: 4.6 (for Dr. Stephen Pilcher) (60 (BestProsInTown))

Patients praise

  • caring and attentive providers
  • knowledgeable and professional staff members
  • welcoming and comfortable office environment
  • good communication and listening skills

Common complaints

  • difficulty making appointments

"Everyone has always been nice and professional when I've been in. Good care and staff. Recommended for a primary care facility."

- Loc8NearMe Review (June 2025)

"Everyone there is amazing, kind, caring, knowledgeable."

- Nextdoor Neighborhood Recommendation

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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