Wound Care Center - UNC Health
Wound Care • Boone, NC
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Wound Care Center is a wound care facility in Boone, NC, part of UNC Health. The center provides wound care management and healing therapies including compression therapy and hyperbaric oxygen therapy, treating chronic wounds such as venous ulcers, diabetic ulcers, pressure ulcers, and infected wounds.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: 4 out of 5 (Patient Experience Score) (Not explicitly stated total, based on hospital-wide data)
- Birdeye (Watauga Medical Center): 3.3 stars (460 reviews)
Patients praise
- High overall willingness for patients to recommend the hospital (90%)
- Strong patient satisfaction scores regarding discharge information and quality of care transitions
- High patient satisfaction with communication about medications and overall responsiveness
Common complaints
- Difficulties and lack of resolution with the hospital billing department regarding overpayments and itemized bills
- Concerns about hospital security personnel attitudes toward patients and visitors
- Communication challenges regarding follow-up and care coordination
"There are some good nurses and doctors and a very kind social worker here, but their 'hospital police' have a attitude towards the disabled..."
- Birdeye Review of Watauga Medical Center"My complaint is with the Billing Department... As of today, 12/14/25 I still have not received a call, letter, or any type of assistance. The hospital has collected money that does not belong to them."
- LocalityBiz Review of Watauga Medical Center/HospitalSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- BCH Wound and Hyperbaric Center Receives Dual Recognition | News Library | Boone County Hospital - Mar 25, 2026
- BCH Wound Center Receives Patient Satisfaction Award | News Library | Boone County Hospital - Sep 4, 2025
- UNC Health Appalachian launches Specialty Care Transport service | Local News | wataugademocrat.com - Mar 24, 2026
- UNC Health Appalachian launches student loan repayment program | Local News | wataugademocrat.com - Apr 6, 2026
- UNC Health Appalachian Launches Specialty Care Transport to Improve Patient Access and Reduce Transfer Delays - WataugaOnline.com - Apr 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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