Mass General Brigham Express Care
Urgent Care • Boston, MA • Since 1994
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare) and now led by President/CEO Anne Klibanski. It comprises major hospitals including Massachusetts General Hospital and Brigham and Women’s Hospital, plus affiliated hospitals, home care, urgent care, and a health plan. MGB operates as a Harvard Medical School teaching affiliate and reported about $20B in operating revenue with roughly 82,000 employees (as of 2024). For your specific query: Mass General Brigham Express Care in Boston - Express Care locations typically offer walk-in urgent care-style services for non-emergency conditions. - Within Boston, MGB’s Express Care services are designed for quick visits without an appointment, handling common illnesses, minor injuries, and routine care needs, often located in or near major MGB facilities. Key nearby MGB locations in Boston/Cambridge area: - Massachusetts General Hospital (Boston) - Brigham and Women’s Hospital (Boston) - 399 Revolution Dr, Somerville, MA (HQ nearby) - 800 Boylston St, Boston, MA (address used for some patient services) Note: For exact Express Care hours, current locations, and whether a specific Boston Common site offers Express Care, please check the MGB website or contact their patient services.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What ages can be treated at Mass General Brigham Express Care (Boston Common)?
Adults and children ages 3 and older.
What services are available on site?
Lab services, Imaging, Same day care for non-urgent conditions, Digital X-ray and on-site labs.
What should I do in a medical emergency?
Call 911 or visit your nearest emergency room.
Hours
Hours are 9:00 a.m.–8:30 p.m. (subject to change and wait times).
Photos
Photos published by Mass General Brigham Express Care showing the urgent care practice in Boston, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, LocalityBiz, and Yahoo Local reviews: mixed to poor (frequent 1-2 star reviews alongside some 5 star) (varied across platforms; no single aggregate total provided)
Patients praise
- quick and efficient service during some visits
- friendly and helpful staff reported by some patients
- knowledgeable and compassionate care from some providers
Common complaints
- rude or unprofessional front desk staff
- long and unpredictable wait times
- poor billing communication and incorrect coding issues
- inadequate testing or diagnostic equipment for certain conditions
- negative experiences with clinical staff interaction
"The worst absolute experience - clinician prescribed medication that I supposedly might be allergic to and it was ineffective in treating the cause of the issue... it has been over 6 months since my appointment and this location filed incorrect billing codes."
- LocalityBiz user review"Rude front desk workers. Over 2 hour wait with flu symptoms... I don’t understand why this process can’t be smoother for the unwell."
- LocalityBiz/Yahoo user review"The front desk gentleman was very friendly, courteous and upfront about their long wait time. All staff were so kind and helpful and quickly helped me."
- MapQuest user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- AI chatbot used by MGB is getting thousands of appointments - May 9, 2026
- Dr. Nicole M LaRue, MD, MSC - Wellesley, MA - Internal Medicine - May 26, 2026
- CVS and MGB want to collaborate to provide primary care - Jul 31, 2025
- Mass General Brigham and CVS primary care partnership moves closer to reality - Jun 11, 2026
- CVS, MGB propose primary care affiliation in Mass. – NBC Boston - Aug 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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