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Cape Cod Healthcare clinic

Cape Cod Healthcare

Infusion Therapy • Bourne, MA • Since 1916

2.8/5(10 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Cape Cod Healthcare (capecodhealth.org) is a nonprofit health system serving Cape Cod with two acute care hospitals, a Level III trauma center, VNA homecare and hospice, seven urgent care centers, primary/specialty care networks, and other health services. They employ about 1,174 people and operate across locations including Bourne, Hyannis, and other Cape Cod towns. Their services span imaging/radiology, heart and vascular care, orthopedics, surgery, maternity, neurology, gastroenterology, and more, with a focus on partnerships and technology investments. For career inquiries, patient help, or locating services, you can contact them via 508-771-1800 or visit capecodhealth.org.

Services Offered

  • Infusion therapy
  • IV therapy
  • blood product administration
  • home infusion therapy
  • IV infusion area
  • IV patient parking
  • valet parking
  • fragrance-free policy
  • central scheduling
  • nursing support
  • VNA home infusion services
  • fax/information sharing

Technology & Equipment

  • IV therapy equipment
  • venous access
  • home infusion via VNA (VNA of Cape Cod)

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Cape Cod Healthcare Wound Care Center - Bourne): 4.0/5 (4 reviews) (4 reviews)
  • Hospital Compare (Cape Cod Healthcare overall): Overall rating 90/100 (survey questions about their care) (Not specified in source snippet)
  • Facebook (Cape Cod Healthcare): 76% recommend (249 reviews) (249 reviews)
  • Comparably (Cape Cod Healthcare): Customer Satisfaction score 20 (dissatisfied) and Customer Service score 1.8/5 (per snippet) (6 customer reviews (per snippet))

Patients praise

  • Infusion therapy described by Cape Cod Healthcare as providing high-quality, safe IV medication and blood services
  • Some patient-style reviews for an infusion provider in Bourne (Novella Infusion) describe a pleasant, clean facility and very professional, attentive staff
  • Cape Cod Healthcare Wound Care Center listing shows a positive numeric rating (4.0) on Birdeye

Common complaints

  • A negative patient review (wound care center) reports poor bedside manner, being talked down to, and nurses rolling their eyes
  • Higher-level customer-review summaries for Cape Cod Healthcare on Comparably describe many detractors and low satisfaction/customer service scores

"“They may know how to care for wounds but the bed side manner is sorely missing it doesn’t exist. The way they talked down to me…”"

- LocalityBiz review excerpt (Cape Cod Healthcare Wound Care Center — Bourne)

"“pleasant and professional environment… very clean… amazingly comfortable seating… very professional, pleasant and attentive”"

- LocalityBiz review excerpt (Novella Infusion Bourne)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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