Bourne Primary Care
Internal Medicine • Bourne, MA • Since 1916
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Cape Cod Healthcare offers Bourne-area primary care through its wide network of affiliated services. While the page for “Bourne Primary Care” isn’t shown in the highlights, Cape Cod Healthcare (a nonprofit with 22 locations across Cape Cod) provides primary and specialty care, a primary care network, and extensive health services. For exact Bourne-location details, check Cape Cod Healthcare’s site or contact their main line at 508-771-1800.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What is a Primary Care Physician (PCP)?
A Primary Care Physician (PCP) plays a critical role in the healthcare of you and your family. Our expert physicians are board-certified in either internal or family medicine, and offer a wide breadth of knowledge and experience. Together with an experienced and compassionate group of physician assistants and nurse practitioners, they form a team of providers, coordinating care and treatment backed by the full resources and technology of the Cape Cod Healthcare system.
Social Media
Photos
Photos published by Bourne Primary Care showing the internal medicine practice in Bourne, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business (as cited by local directory): 3.3/5 (8 reviews via Google My Business)
Patients praise
- Patients feel heard and well-cared for by specific physicians
- Some doctors are praised for being thorough, kind, and professional during appointments
- Flexible scheduling and supportive care for some patients
- High satisfaction with long-term providers like Dr. Marcia Franklin
Common complaints
- Unresponsive administrative staff, including difficulty with phone communication and returning calls
- Issues with appointment scheduling, including frequent rescheduling and long wait times
- Complaints regarding rude or unprofessional receptionist staff
- Reports of incorrect information provided over the phone and billing/insurance misunderstandings
"All the receptionist are rude and unprofessional !!!"
- Online user review"This place is a joke. No one returns call and no one knows what they are doing."
- Online user review"I have been a patient of Marcia Franklin for 31 years. She is wonderful. Yes, she listens, and explains... so I do not mind waiting for her if her schedule is a little behind, knowing she spends appropriate time with her patients."
- Online user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Firefighters responding to automatic alarm discover smoke in building in Bourne - CapeCod.com - Jul 30, 2025
- CCHC Opens Upper Floors At Cape Cod Hospital | Regional News | capenews.net - Dec 17, 2025
- Hospital launches virtual primary care appointments | Cape Cod - Dec 3, 2025
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services - Jul 21, 2025
- Outer Cape Health Pulls Plug On Harwich Clinic, Squeezes Into Smaller - Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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