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Monument Health Box Elder Clinic clinic

Monument Health Box Elder Clinic

Primary Care • Box Elder, SD

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Monument Health Box Elder Clinic in Box Elder, South Dakota offers urgent care, primary health care, and family medicine services. The newly constructed facility includes six urgent care exam rooms, five family medicine exam rooms, a treatment room, X-ray, and lab/pharmacy.

Services Offered

  • urgent care
  • primary health care
  • family medicine

Technology & Equipment

  • X-ray
  • lab

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Monument Health Box Elder Clinic (Monument Health directory listing): Not stated in provided results (Not stated in provided results)
  • Monument Health Rapid City Hospital, Inc. (BBB complaints page): Not stated in provided results (15 total complaints in the last 3 years (and 7 closed in the last 12 months))

Patients praise

  • Facility expansion/new clinic bringing urgent care and primary health care closer to home
  • Convenient access (e.g., seven days a week urgent care services)
  • Positive community reaction (social post praising the new clinic/facility)

Common complaints

  • Billing/refund-related complaints and disrespectful/unhelpful collections behavior (reported on BBB for Monument Health Rapid City Hospital)

"“I feel like box has needed this for a while. Glad it finally happened!”"

- Facebook post on Monument Health Box Elder clinic opening

"“After receiving care… the facility has refused to properly bill the visit… met with extremely disrespectful and unhelpful behavior from their collections staff.”"

- BBB complaints page for Monument Health Rapid City Hospital, Inc.

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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