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Geriatrics & Aging | Senior Care - Mercy clinic

Geriatrics & Aging | Senior Care - Mercy

Geriatrics • Branson, MO

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Geriatrics & Aging
  • Senior Care
  • Geriatrics practice
  • Senior Primary Care
  • diagnose and treat a full range of conditions for seniors
  • comprehensive testing services
  • team-based geriatric care with physicians, nurses, therapists and social workers

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Patients praise

  • Some patients highly value specific doctors and nurse practitioners for their expertise and ability to put anxious patients at ease
  • Reports of friendly, efficient service from some staff members at specific locations
  • High-quality care for chronic disease management reported by some patients

Common complaints

  • Dissatisfaction with clinic management and front-office staff communication
  • Reports of rude behavior, lack of compassion, and HIPAA privacy concerns regarding staff
  • Frustration over physician turnover and sudden loss of continuity of care
  • General organizational complaints regarding unresponsive complaint resolution processes

"The front office manager was just as bad! They violated EVERY HIPPA policy that exists! They basically shared ALL of my personal information with a waiting room FULL of people."

- LocalityBiz (Review of Mercy Clinic Family Medicine - Branson West)

"The doctors and nurse practitioners, such as Dr. Gondwe and NP Michelle O'Connell, are highly regarded for their expertise and ability to put patients at ease... Patients feel heard and appreciated by the entire team."

- BestProsInTown (Review of Mercy Clinic Family Medicine - Branson West)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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