Quest Diagnostics
Laboratory Services • Bristol, VA • Since 1967
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Quest Diagnostics is a large American clinical laboratory company (Fortune 500) headquartered in Secaucus, NJ. It provides diagnostic testing services across cancer, cardiovascular, infectious diseases (including COVID-19), neurological disorders, and employment/court-ordered drug testing. Key details: - Industry: Medical and Diagnostic Laboratories - Public, NYSE symbol DGX - Founded: 1967; headquarters: Secaucus, New Jersey - Revenue: about $11.0B; employees around 14,319 - Global presence: operates in the United States, Puerto Rico, Mexico, Brazil, and other countries - Notable aspects: extensive hospital collaborations; broad diagnostic service offerings User query mentions “Bristol.” If you’re asking about Bristol-specific Quest Diagnostics locations or services, the provided content does not list a Bristol site. For Bristol, UK, or Bristol, US details, you may need to check Quest Diagnostics’ official site or local lab directories for the nearest Bristol location and hours. If you want, I can look up Bristol-specific Quest Diagnostics locations.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Quest Diagnostics showing the laboratory services practice in Bristol, VA.
What Patients Say
Overall sentiment across review platforms: negative
- Google/Birdeye: 2.5 out of 5 stars (144 reviews)
- Yelp: 2.0 out of 5 stars (16 reviews)
- Apple Maps: 1.9 out of 5 stars (20 reviews)
Patients praise
- Cost-effective compared to hospitals
- Some instances of quick service reported by a minority of users
Common complaints
- Long wait times and inefficient service scheduling
- Staff perceived as unfriendly, unhelpful, or dismissive
- Difficulty with automated systems and lack of human interaction at reception
- Persistent billing issues and confusion over invoices
- Reports of inaccurate test results or inconsistent accuracy
"There's zero excuse not to have someone at the front desk like every other doctors office."
- LocalityBiz (Reviewer: joseph frechette)"There is no one I spoke to on the 5 calls to Quest expressed any sympathy for my cancer journey or the stress this huge bill was causing."
- ConsumerAffairs (Patient Review)"Good place for bloodwork. Best Value. Inexpensive price compared to going to one of the area hospitals."
- Yelp (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- 948 White Plains Rd - Trumbull, CT | Quest - Apr 28, 2026
- NHS England — South West » Record number of South West patients have tests and scans in NHS community diagnostic centres - Aug 18, 2025
- 115 Technology Dr - Trumbull, CT | Quest - Jun 16, 2026
- Incubator-backed ‘rapid diagnostic’ hub promises to slash NHS waiting lists - Mar 27, 2026
- RCN America - CTRI: Confidia Health Institute Expands Diagnostic Services with Gold-Standard DEXA Body Composition & Bone Density Scanning - Jun 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
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