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The Pediatric Care Center clinic

The Pediatric Care Center

Pediatrics • Bristol, RI • Multiple locations (Bristol and Southington, CT) locations

4.8/5(55 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Bristol Pediatrics Center is a private pediatric medical practice in Bristol, CT, serving children from birth to age 21. It operates three offices in Bristol (all at or near Farmington Ave and Wolcott St) and focuses on compassionate, comprehensive pediatric care. The practice highlights patient-centered services and maintains a small team (about 2 employees noted) with an annual revenue around $9.07 million. Contact options include multiple phone numbers and the main website pediatriccarectr.com.

Services Offered

  • Comprehensive pediatric services
  • Annual physicals (annual, sports, school, and college)
  • Prenatal get-acquainted visit
  • Developmental and growth monitoring
  • Immunizations per AAP schedule (no delayed/alternative schedules)
  • Ear piercing (hygienic, Inverness system)
  • Chronic/developmental conditions management
  • Adolescent care (ages 11–21)
  • Care coordination with full care team
  • Preventive medicine
  • After-hours pediatrician availability
  • Care in Bristol and Southington, CT

Team

  • Providers at The Pediatric Care Center, Board-certified pediatricians (as stated) - Pediatricians/Nurses/Staff

Insurance & Payment

Not published.

Site notes do not specify insurance plans; indicates NCQA Patient-Centered Medical Home certification

Not specified

Languages Spoken

Not published.

Current Offers

New patient welcome

FAQs

Do you follow the AAP immunization schedule?

Yes, we follow the AAP recommended immunization schedules for all patients and do not offer delayed or alternative vaccine schedules.

Is there after-hours availability?

Yes, a pediatrician is always available to assist you when the office is closed.

What immunization schedule do you follow?

We follow the American Academy of Pediatrics (AAP) recommended immunization schedules for all patients and do not offer delayed or alternative vaccine schedules.

Can vaccines be postponed or avoided due to medical conditions?

A medical exception may be made only if your child’s healthcare provider determines that a vaccine should be postponed or avoided due to a medical condition.

Do you have after-hours or emergency availability?

Yes. After-hours service— a pediatrician is always available to assist you when our office is closed. For emergencies, call 911.

What is the relationship with Connecticut Children’s Care Network?

We are part of the Connecticut Children’s Care Network, a pediatric physician-led network that coordinates care with subspecialists and community physicians to improve patient care.

Do you offer newborn or infant care services?

We provide newborn/infant care as part of our comprehensive pediatric services.

What school or athletic physicals do you provide?

We offer annual physicals, sports/school/college physicals to meet all your child’s and adolescent’s healthcare needs.

Is ear piercing offered?

Yes, safe, hygienic ear piercing using the Inverness medical system, performed by trained staff for children of all ages.

What ages do you treat?

From birth through adolescence (and into the teenage years).

Commitments

  • NCQA Patient-Centered Medical Home certification
  • Commitment to highest level of pediatric care and patient experience

Awards & Accreditations

  • NCQA Certified
  • Patient-Centered Medical Home (NCQA)
  • Connecticut Children's Care Network member

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Lucia Benzoni): 5.0/5.0 based on 24 reviews (24)
  • Dr. Maureen Onyirimba: 5.0/5.0 (WebMD) and 4.8/5.0 (Healthgrades) (17 (WebMD) / 2 (Vitals) / 25 (Healthgrades))
  • Healthgrades (Dr. Ae Knox): 3.2/5.0 based on 5 reviews (5)
  • Dr. Lisa Menillo (WebMD): 5.0/5.0 based on 4 ratings (4)
  • Birdeye (Dr. Bryan R. Holland): 4.2/5.0 based on 5 reviews (5)

Patients praise

  • Doctors described as kind, gentle, knowledgeable, and compassionate
  • Strong patient satisfaction with the quality of medical care provided by physicians
  • Convenient locations and availability for sick visits at certain practices
  • Practice recognized as Patient-Centered Medical Homes in some cases

Common complaints

  • Complaints regarding front desk staff and administrative professionalism
  • Difficulty scheduling appointments or reaching staff by phone
  • Long wait times and rushed appointments reported by some patients
  • Mixed experiences regarding responsiveness to sick children and appointment availability

"Dr Benzoni listens to all concerns and follows through on everything. She is very caring and the best pediatrician I have even encountered!"

- Healthgrades (Dr. Lucia Benzoni)

"He makes assumptions about everything we tell him and does not listen to what we say. ... Appointment was rushed."

- Healthgrades (Dr. Ae Knox)

"The doctors at Pediatric Associates are great , kind, attentive, and knowledgeable. But the practice manager... completely misrepresents the quality of care there. Her hostility, sarcasm, and dismissive attitude toward parents is unacceptable."

- LocalityBiz (Pediatric Associates Bristol)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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