Visionworks
Vision/Optometry • Bristol, TN
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Visionworks in Bristol, TN offers eye exams, prescription glasses, contact lenses, and prescription sunglasses. Located at 1262 Volunteer Parkway, the clinic accepts hundreds of insurance plans including VSP, Davis Vision, UnitedHealthcare Vision, and others, and carries designer eyewear brands such as Ray-Ban, Nike, Calvin Klein, and Kendra Scott.
Services Offered
Team
Insurance & Payment
We accept hundreds of insurance plans including VSP, Davis Vision, UnitedHealthcare Vision, Spectera, Superior Vision, FEP BlueVision, and many more. Visionworks is in-network with VSP members.
Cash, Credit Card, Debit Card, Insurance, In-store payment, Online forms, Special Offers may apply to insurance plans
Languages Spoken
Not published.
FAQs
What insurance plans do you accept?
We accept hundreds of insurance plans including VSP, Davis Vision, UnitedHealthcare Vision, Spectera, Superior Vision, FEP BlueVision, and many more. Visionworks is in-network with VSP members.
Photos
Photos published by Visionworks showing the vision/optometry practice in Bristol, TN.
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Phillip Gilliam): 5.0/5.0 (1)
- Vitals (Dr. Michael Bradley): 5.0/5.0 (5)
- Google Reviews (LensCrafters Bristol): 4.76/5.0 (334)
- Optix-now (Walmart Vision Center): 2.0/5.0 (53)
Patients praise
- Highly knowledgeable and professional doctors
- Thorough and comprehensive eye exams
- Friendly, respectful, and patient staff members reported at some locations
- Good bedside manner and effective explanation of conditions
Common complaints
- Concerns regarding insurance verification processes
- Reports of unprofessional or rude staff behavior
- Complaints about lack of transparency in pricing for frames
- Issues with unexpected business hours/scheduling reliability
"Dr.Gilliam has been my family's eye doctor for 20 years. Great doctor. Very thorough exam. Has a great chair side manner. I would recommend him to anyone."
- Healthgrades (Dr. Phillip Gilliam)"Absolutely useless staff. Called weeks ago to make sure they took my insurance and was assured they did. Luckily, I called again today begore my appointment to double check... because the lady at the desk said that they don't actually take my insurance."
- LocalityBiz (Envision Eye Care)"The store manager said they all took a late lunch together and would be open in 30 min. 45 minutes later, a woman comes... and asks us... in a very nasty voice, 'What do you want?' With that, I said 'Nothing from you! I'll find a nice polite store with ethics, professionalism, and less attitude to service me.'"
- Optix-now (Walmart Vision Center)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Bradley A. Bugg, OD - Optometrist in Union City, TN - May 14, 2026
- Dr. Heather R. West, OD - Optometrist in Oliver Springs, TN - Jun 11, 2026
- Dr. Whitley L. Shoemaker, OD - Optometrist in Harriman, TN - May 14, 2026
- Free eye care at Good Samaritan Ministries Eye Clinic | WJHL | Tri-Cities News & Weather - Apr 20, 2026
- Dr. Lauren Harris, MD, Ophthalmologist | Knoxville, TN | WebMD - Jan 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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