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PRIMARY CARE CLINICS: EAST BRONX

Primary Care • Bronx, NY

4.1/5(1,012 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Primary care
  • Child, Adolescent & Adult Medicine
  • Mental Health Services
  • Immigrant Health services
  • Trauma-informed care
  • Enrichment services for immigrant youth
  • Family planning & birth control
  • Prenatal & well-baby care
  • Diabetes care & self-management support
  • Asthma care
  • Treatment & education
  • LGBTQ+ care
  • HIV & STI testing, treatment & prevention (PrEP)
  • Nutritional counseling
  • Case management/referral to community resources
  • Insurance enrollment

Insurance & Payment

  • private insurance
  • Medicaid
  • Medicare

All health care providers listed here are required to provide services in patients’ preferred language.

Languages Spoken

Not published.

Pricing

  • fee scale

Current Offers

fee scale

Assistance Available

What Patients Say

Overall sentiment across review platforms: mixed

  • Oak Street Health (Simpson Primary Care): Mixed rating based on 182 reviews (182)
  • BronxCare Medical and Dental at Poe: 2.5 out of 5 stars (186)
  • Perry Avenue Family Medical Center: 4.5 out of 5 stars (600+)
  • Dr. Rikhil Kochhar: 4.8 out of 5 stars (19)
  • Dr. Andrea Perez (Certainly Health): 4.54 out of 5 stars (207)

Patients praise

  • Compassionate, attentive, and knowledgeable physicians who explain conditions clearly
  • Friendly and helpful supporting nursing and lab staff
  • Convenient "one-stop" medical services in some facilities
  • Prompt service reported by some patients at specific locations
  • Professional and kind front-desk staff at certain practices

Common complaints

  • Long wait times, sometimes extending several hours
  • Poor communication from office staff, including failure to return calls or provide follow-ups
  • Difficulties with scheduling, including issues with insurance verification or being turned away without being seen
  • Rudeness or unprofessionalism among front desk and administrative staff
  • Overcrowded waiting areas raising safety concerns

"Excellent service, starting from the front desk... Dr. Andrea Perez herself, all her office staff are very kind and professional. They make me feel listened to, cared for."

- Certainly Health patient review for Dr. Andrea Perez

"While Dr. Lee- Rey is a good doctor, however, the wait time is horrendous (can wait an average of 2 or more hours)."

- Healthgrades patient review for Dr. Elizabeth Lee-Rey

"I came to the office for nothing. They wasted my time.>:("

- LocalityBiz review for Essen Health Care

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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