Brookline Family Medicine
Internal Medicine • Brookline, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Beth Israel Lahey Health Primary Care – Brookline Family Medicine in Brookline, MA offers comprehensive primary care services including adult physicals, immunizations, and management of chronic conditions such as COPD, diabetes, high blood pressure, and high cholesterol. The practice diagnoses and treats acute illnesses and provides referrals to specialty care services including diabetes and endocrinology, digestive care, gynecology, lung and respiratory care, mental and behavioral health, neurology, orthopedics, and radiology.
Services Offered
Insurance & Payment
Not published.
Pay your bill online (for services received on or after June 1, 2024), Pay your bill for services received on or before May 31, 2024
Languages Spoken
Not published.
FAQs
What are the hours of operation?
Sunday Closed; Monday–Friday 8:30 am – 5:00 pm; Saturday Closed.
How can I pay my bill?
Pay Online – options available for services before/after certain dates; see Pay Bill Online sections for specific cutoff dates.
Is there a patient portal?
Yes, manage appointments, view test results, and communicate with the care team via the patient portal.
Is there an awards program?
Yes, the WE CARE award honors a BILH Primary Care staff member who exemplifies core values and nominees are reviewed quarterly.
Awards & Accreditations
Social Media
Photos
Photos published by Brookline Family Medicine showing the internal medicine practice in Brookline, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Brookline Family Health Care): 5.0 out of 5 stars (2 reviews) (2)
- Healthgrades (Dr. Nicolas Nguyen): 3.8 out of 5 stars (13 reviews) (13)
Patients praise
- Physicians described as caring, knowledgeable, and easy to communicate with
- Efficient appointment scheduling with minimal wait times
- Some staff members, such as nurses, praised for being compassionate and skilled
- Comprehensive and thorough medical care reported by long-term patients
Common complaints
- Administrative and billing issues, including unexpected charges and collection notices
- Reports of unprofessional or rude behavior by some front-desk and phlebotomy staff
- Frustration regarding referral restrictions and limited choice in specialists
- Communication difficulties with administrative/billing departments
"I have been a patient of Dr. Nguyen’s for several years. He communicates information in an easy to understand way and is up to date on all the latest medical developments and treatments."
- Healthgrades Patient Review"The professional care was fine and in person they were empathetic. However, they sent routine lab tests to their hospital lab, charging my insurance $3,000 dollars and leaving me with over half of that to pay for a simple swab."
- Localitybiz Patient Review (Brigham and Women's Primary Care Associates of Brookline)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Ex-Brookline sleep doctor sentenced to prison on fraud charges - Jun 9, 2026
- Doctor sentenced to nearly five years in federal prison for fraud scheme that financed $2.1 million Brookline home - Brookline.News - Jun 9, 2026
- Wellesley Family Medicine Physician Dr. David Dick Launches Concierge Practice | Wellesley, MA Patch - Dec 17, 2025
- Brookline Sleep Doctor Gets Nearly Five Years For Fraud - Jun 9, 2026
- 🏥 Multiple Healthcare Jobs in Brookline, MA – Up to $65/hr - NewsBreak - Jun 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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