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Mass General Brigham Express Care clinic

Mass General Brigham Express Care

Urgent Care • Brookline, MA • Since 1994

2.6/5(166 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Mass General Brigham (MGB) is a nonprofit, integrated health system based in the Greater Boston area. It encompasses major hospitals (Massachusetts General Hospital and Brigham and Women’s Hospital), specialty and community hospitals, home care, urgent care, and a health plan, with Harvard Medical School as a primary teaching affiliate. As of 2024, MGB employs about 82,000 people and generates roughly $20.6 billion in operating revenue. The system has faced cost and expansion scrutiny, including a system-wide Performance Improvement Plan in 2022 and subsequent cost-reduction efforts. In late 2020, it rebranded from Partners HealthCare to Mass General Brigham to unify its identity. The organization is headquartered in Somerville, MA, and operates across Massachusetts and southern New Hampshire, with a broader presence noted in international references.

Services Offered

  • Lab services
  • Imaging
  • Same day care for non-urgent conditions

Technology & Equipment

  • Digital X-ray
  • on-site labs

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What ages are treated?

Adults and children ages 3 and older.

What should I do in an emergency?

Call 911 or go to the nearest emergency room.

What are the hours for Mass General Brigham Express Care (Brookline)?

Urgent Care Center hours are 9:00 a.m.–8:30 p.m., subject to change depending on clinical capacity and wait times.

What services are available at Mass General Brigham Express Care in Brookline?

Lab services, Imaging, Same day care for non-urgent conditions, and other conditions treated (view all conditions we treat).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 2.6 out of 5 stars (166 reviews)
  • Boston Consumers' Checkbook: Not explicitly summarized as a star rating; 2 reviews total (2 reviews)

Patients praise

  • Kind and helpful medical staff reported in some cases
  • Convenient alternative to emergency rooms for minor illnesses and injuries
  • Clean and accessible facility environment

Common complaints

  • Long wait times
  • Unprofessional or rude staff behavior reported by some patients
  • Concerns regarding diagnostic accuracy or quality of care

"Definitely had a long wait but once I was in all of the staff were exceedingly kind, helpful, and ..."

- Apple Maps review (excerpt)

"They're a fine intermediate to avoid ER and they'll tell you if they think you should escalate. I did get misdiagnosed with flu once... I'd go for sprains, throat cultures, lacerations, but nothing serious."

- Boston Consumers' Checkbook review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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