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Providence Saint Joseph Medical Center clinic

Providence Saint Joseph Medical Center

Neurology • Burbank, CA • Since 1944

4.6/5(7,287 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Neurology services at Providence Saint Joseph Medical Center in Burbank offer comprehensive neurology care within a Catholic, nonprofit hospital setting. The 446-bed facility, part of Providence Health & Services, provides diagnostic evaluation, treatment, and support across neurological conditions. Key points: - Location: 501 South Buena Vista Street, Burbank, CA 91505 (near The Walt Disney Company campus) - Affiliation: Providence Health & Services; Catholic hospital - Accreditation: CARF - Focus areas likely include neuroscience operations and medical coordination through the center’s leadership (e.g., Terry Walker, Director of Neuroscience Operations) outpatient neurology, or scheduling), I can pull targeted details or contact points.

Services Offered

  • Neurology Program

Team

  • Neurology Department - Department

Insurance & Payment

  • Accepted insurance information not provided on page

Languages Spoken

Not published.

Awards & Accreditations

  • U.S. News & World Report - High Performing Hospital in Neurology and Neurosurgery (20XX-20XX)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.6/5 stars (783 reviews)
  • Providence official website: 4.8/5 stars (6,504 ratings)
  • Healthgrades: 71% (Patient Experience Rating)

Patients praise

  • recognized as a high-performing hospital for neurology and neurosurgery by U.S. News & World Report
  • efficient systems noted by some patients
  • praise for nursing staff communication and care in certain experiences
  • comprehensive care services offered through the Neuroscience Institute

Common complaints

  • reports of rude or unprofessional office staff
  • concerns about poor communication or lack of compassion from some providers
  • perceived dismissiveness regarding patient conditions
  • delays in responsiveness when assistance is requested in-hospital
  • isolated reports of misdiagnosis

"Incompetent providers. Arrogant and unprofessionla staff, terrible bedside manners. Misdiagnosed multiple family members. Stay away if you can"

- WebMD review

"The front office staff is so rude and unprofessional. Dr. Faisal couldn’t have cared less about my condition and dismissed it. Turns out he was wrong. Do not recommend. No compassion at all!"

- Healthgrades review of a specific neurologist

"The staff at Providence St Joseph was amazing. Very efficient system."

- Yelp review

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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