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Find a Doctor - MercyOne

Internal Medicine • Burlington, IA • Since 1998

2.9/5(958 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

MercyOne Burlington is part of the MercyOne network, a nonprofit health system headquartered in Des Moines, IA. MercyOne provides hospital and clinical services across Iowa, with online access to medical records, test results, appointments, and health information. The organization is owned by Trinity Health and operates under Mercy Health Network (also known as MercyOne). For physician or specialty care in Burlington, you would typically: search MercyOne Burlington locations or clinics in the Des Moines metro area and surrounding IA communities, view provider directories, and book a visit or request an appointment through MercyOne’s online patient portal.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (MercyOne Des Moines): 2.6 out of 5 stars (370 reviews)
  • Birdeye (MercyOne Waterloo): 3.1 out of 5 stars (516 reviews)
  • Birdeye (MercyOne Cedar Falls): 2.6 out of 5 stars (72 reviews)
  • US News (MercyOne Cedar Falls): 4 out of 5 stars (overall) (N/A)
  • Healthgrades (MercyOne Clinton): 69% (patients recommend) (N/A)

Patients praise

  • Compassionate and capable care in specific units
  • Modern and clean facilities in some locations
  • Recognition for patient experience leadership by national organizations

Common complaints

  • Long wait times in emergency departments
  • Staff responsiveness and communication concerns
  • Dissatisfaction with billing and cost transparency
  • Perceived lack of medical expertise in some departments

"MercyOne killed my husband. He had young doctors and traveling nurses that did not know what they were doing. No one would give me answers."

- Birdeye Review (MercyOne Des Moines)

"They described the facility as dirty and poorly maintained, with visible neglect."

- Seniors.fyi Review (MercyOne Centerville)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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