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Community Health Centers clinic

Community Health Centers

Primary Care • Burlington, VT • Since 1971

3.3/5(92 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Community Health Centers - Burlington is a nonprofit Federally Qualified Health Center (FQHC) based in Burlington, Vermont, founded in 1971. It provides primary care, dental, behavioral health, and preventive services to patients of all ages across 12 offices in Vermont. Key facts: - Services: primary care, dental, behavioral health, preventive care - Population served: about 34,000 patients - Staff/size: 124 employees (with small YoY growth) - Revenue: approximately $35.3 million annually - Locations: 12 offices in Vermont (e.g., Burlington, Essex Junction, Winooski, South Hero) - Accessibility: wide hours and supportive services to ensure broad community access - Contact: info@chcb.org; 802-864-6309 If you need a specific location or service detail for Burlington (e.g., next-available appointment or which sites offer dental vs. behavioral health), I can pull that out.

Services Offered

  • Primary Care
  • Medical Care
  • Pediatric Care
  • Teens and Young Adults
  • Mental Health Services
  • Interpreter Services
  • Pharmacy
  • Elder Care
  • Newcomer Services
  • STI Screening
  • Medication Assisted Treatment
  • Crisis Resources
  • Public Health Outreach
  • Care Coordination
  • Patient Portal
  • Billing and Payment Information
  • Governing Board
  • Leadership
  • Board/Leadership info
  • Careers
  • Volunteer
  • Publications
  • Quality/Health Care Quality

Insurance & Payment

Not published.

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustReviewers.com: 3.2 out of 5 stars (based on 77 reviews) (77 reviews)
  • Birdeye: 3.7 out of 5 stars (15 reviews)
  • Facebook: 68% recommend (38 reviews)

Patients praise

  • Some patients report high-quality care from specific providers and dentists
  • Appreciation for the mission of the organization and sliding scale fee structure
  • Some staff members described as caring, professional, and efficient
  • Positive experiences with dental technicians and cleanings

Common complaints

  • Difficulties with administrative tasks, specifically referrals and prescription refills
  • Poor communication and unresponsiveness from the front desk and administrative staff
  • Long wait times for appointments and in the waiting room
  • Perceived lack of empathy or professionalism from some medical staff
  • Frustration with appointment scheduling systems

"I absolutely love working with Lianna Percy, PA. It feels like we have a partnership in addressing my health - she takes my observations and opinions seriously and every time I meet with her..."

- Yelp review by Jamie G.

"My complaint is with the communication system. Leaving messages and emails is basically an exercise in futility."

- Yelp review

"Finally, admin people are fine, but some of the clinic's practices are incomprehensible. However, the sliding scale fees are helpful to many people."

- TrustReviewers.com review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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