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Calais Regional Hospital

Critical Access Hospital • Calais, ME

2.7/5(9 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Calais Regional Hospital is a critical access hospital in Calais, Maine, with 25 beds and 8 specialties. The hospital provides emergency services and treats patients with conditions including heart attack, heart failure, pneumonia, and hip/knee replacement, with an average emergency department wait time of 144 minutes.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Payment for pneumonia patients

The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves.

Payment for heart failure patients

The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves.

Payment for hip/knee replacement patients

The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves.

Payment for heart attack patients

The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves.

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 2.6 out of 5 stars (7 reviews)
  • Birdeye/Google: 3 out of 5 stars (2 reviews (Birdeye))

Patients praise

  • Some staff members described as kind and professional
  • Positive experiences with specific, serious medical conditions
  • Some reports of clean facilities and quick service in the emergency department

Common complaints

  • Long waiting times for medical attention
  • Concerns regarding staff professionalism and rudeness
  • Perceived lack of adequate, consistent, or experienced medical staff/doctors
  • Difficulty in patient transfer processes to higher levels of care
  • Concerns about facility cleanliness and quality of care in the ER

"It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."

- Birdeye (Patient Review)

"Took my mom and we have been waiting over 4 hours and she still hasn't seen a doctor. The nurses have been nothing but rude."

- USCompanies.net (Patient Review)

"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."

- Vivian Health (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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