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Calais Community Hospital clinic

Calais Community Hospital

General Surgery • Calais, ME

2.7/5(9 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Calais Community Hospital offers surgical and specialty services as part of its acute care and swing bed program. The hospital is a 25-bed critical access facility with a 24-hour physician-staffed emergency department, located in Calais, Maine. It provides a range of services, including orthopedics and rehabilitation, with support from departments such as radiology, laboratory, and nursing services. The facility operates as a public hospital in the Hospitals and Health Care sector and serves the local community with surgical and related health services.

Services Offered

  • General Surgery
  • Endoscopy
  • Laparoscopic Surgery
  • Minimally Invasive Procedures
  • Robotic Orthopedic Surgical Assisted knee replacement (ROS A)
  • Smart Knee option
  • Ambulatory Surgery Unit (ASU)
  • Post-anesthesia care (PACU)
  • Overnight Medical-Surgical Unit (for admissions)
  • Local anesthesia minor procedures

Technology & Equipment

  • High definition digital processing cameras
  • Laparoscopic surgery equipment
  • Robotic Orthopedic Surgical Assisted knee replacement (ROS A)
  • ROSA the Persona IQ Smart Knee system (2025)

Team

  • Operating room staff, Highly trained and experienced - Nursing staff

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 2.6 out of 5 stars (7 reviews on Vivian Health)
  • Birdeye: 3 out of 5 stars (2 reviews on Birdeye)
  • Healthgrades: 68% recommendation rate

Patients praise

  • Some patients report kind, professional, and thorough care for specific conditions
  • Cleanliness of facilities mentioned in some positive reviews
  • Historical patient satisfaction ratings around 81% for recommendation rates

Common complaints

  • High staff turnover and exodus of medical providers
  • Concerns over management interference in clinical decisions
  • Reports of long wait times in the Emergency Room
  • Negative experiences regarding staff behavior and professionalism
  • Reports of inconsistent care for patients with complex needs

"I just moved to the area and was nervous to have to go here because of the low stars but it was honestly as great of an experience that an ER trip could be. It was clean, everyone was kind, professional, and thorough..."

- Birdeye review

"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."

- Vivian Health review

"But right now, with the vast amount of turnover that has happened, the community is losing confidence in the quality of care. That’s a hard, hard thing to turn around. It can take years."

- Bangor Daily News

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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