Walk-in Clinic
Urgent Care • Carbondale, IL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Walk-in Clinic in Carbondale, IL, operated by Southern Illinois Healthcare, provides immediate care for acute illnesses and injuries on a walk-in basis across five locations. The clinic offers medical expertise in a timely and cost-effective manner for conditions requiring immediate attention that do not pose serious health threats.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Walk-in Clinic showing the urgent care practice in Carbondale, IL.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google and Facebook): 3.9 out of 5 stars (based on 95 reviews) (95 reviews aggregated across sources)
- Solv (Prompt Care, Carbondale, IL): 1.5 out of 5 stars (2 reviews)
Patients praise
- friendly, attentive, and compassionate staff
- professional medical care from PAs and doctors
- efficient and quick turnaround for many patients
- clean and well-maintained facility
Common complaints
- occasional slow check-in process causing delays
- some complaints about professionalism or rudeness from specific staff members
- frustration with call center systems rather than direct office communication
"The nurse Rosemary has done my exam several times in the past. She is so great with her patients, and I thank her for her kindness."
- SIH Center for Medical Arts Walk-in Clinic patient review via Birdeye"No one should ever have to AMA out of the ER and risk losing a limb because the staff are cold, assuming, biased and unprofessional. No stars, I do not recommend."
- SIH Center for Medical Arts Walk-in Clinic patient review via Birdeye (note: review context implies ER/clinic confusion)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Jessica Rigg, NP | Southern Illinois Healthcare - Oct 24, 2025
- SIH CENTER FOR MEDICAL ARTS - Updated July 2026 - Yelp - Sep 6, 2025
- Carbondale Walk-In Care | Urgent Care Clinic | WMCHC - Jan 27, 2026
- Walk-In Care | No Appointment Needed | WMCHC - Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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