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Mental Health Centers of Western Illinois clinic

Mental Health Centers of Western Illinois

Behavioral Health • Carthage, IL • 3 (Brown, Hancock, Pike counties) locations

3.8/5(10 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

HOME | mhcwi Carthage - Mental Health Centers of Western Illinois (MHCWI) is a nonprofit mental health provider with 6 offices nationwide (all in the United States), including a location in Carthage, Illinois. - Carthage presence: MHCWI operates an outpatient counseling/MHC program in Carthage and has historically run youth-focused services, including opportunities to work with area students at local schools. - Organization overview: Private nonprofit in the Mental Health Care industry, headquartered in Mt. Sterling, IL. Mission focuses on cost-effective, person-centered mental health services delivered by qualified staff. - Contact and location cues: Carthage location is part of MHCWI’s six-footprint offices; main contact channels include general inquiries at contactmhcwi@mhcwi.org and phone numbers such as 1-217-285-4930 and +1 (217) 773-3325. - Additional context: Headquarters is 700 SE Cross Street, Mt. Sterling, IL 62353. Other listed offices include Pittsfield and additional Carthage-related sites in the area. If you’re looking specifically for the Carthage home page or local services, the MHCWI site is mhcwi.org, and you can reach the Carthage/ Hancock County program via the main contact channels.

Services Offered

  • emotional wellness
  • vocational services
  • social wellness
  • financial wellness
  • outpatient treatment
  • substance use disorders/addictions
  • community housing (Adults)
  • adult, children and adolescents behavioral health services
  • CARF-accredited programs
  • donor/community support programs

Team

  • MHCWI Team, Qualified and caring staff - Behavioral health professionals

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services does Mental Health Centers of Western Illinois (MHCWI) offer?

Emotional, vocational, social, and financial wellness help; CARF-accredited services include community housing, outpatient treatment for mental health, and substance use disorders/addictions.

How many locations does MHCWI have and where are they?

Brown County (Mt Sterling), Hancock County (Carthage), Pike County (Pittsfield) with address details provided for each.

What are the contact phone numbers for each location?

Brown County: (217) 773-3325; Hancock County: (217) 357-3176; Pike County: (217) 285-4436.

Does MHCWI provide after-hours crisis contact numbers?

Yes—After Hours Crisis: Brown County (217) 773-3977; Hancock County (217) 357-3176; Pike County (217) 285-6111.

Awards & Accreditations

  • CARF Accreditation (three-year)
  • CARF Accreditation (three-year) for Community Housing: Mental Health (Adults); Outpatient Treatment: Mental Health (Adults, Children, and Adolescents); Substance Use Disorders/Addictions (Adults, Children, and Adolescents)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org: 3.92/5 (Recovered Trustscore) (not explicitly stated)
  • Rehab.com: 4.3/5 (2 reviews)
  • Indeed.com (employee reviews): 3.6/5 (8 reviews)

Patients praise

  • staff described as nice and polite by some patients
  • positive outcomes reported in residential programs by some family members
  • staff described as helpful and understanding by some users

Common complaints

  • reports of difficulties with consistent access to services due to logistical challenges
  • some employee feedback notes poor management, low pay, and heavy workload

"Quite ridiculous."

- Rehab.com user review

"Amazing helpful understanding staff including directors, physician, nurses, case workers, house workers, managers and therapist. I am blessed beyond words... the change in my daughters behavior, lifestyle, attitude is 100% improved."

- FindRehabCenters.org user review (general MHCWI)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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